Jae Lee
Jae Lee at Puente Hills Hyundai

Jae Lee | Page 106

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.7
1,261 Reviews
4.7

1,261 Reviews

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1261 Reviews of Jae Lee

April 08, 2021

Dealership Rating
Employee Rating

I had an great experience at your dealer. Excellent customer service. Jae Lee was awesome. My car was taken care off. Jae was very detailed with everything. More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 08, 2021

Dealership Rating
Employee Rating

The service was excellent and prompt. The guys at the desk a very helpful and know their stuff. Best service department ever no pressure alwylays a good experiance. More

by DANNYOPTICSDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 07, 2021

Dealership Rating
Employee Rating

As Always the service and staff were exceptional 😊 thank you as always for taking such great care of me and my car I look forward to my next visit More

by KELLY.CHACON
Recommend Dealer
Yes

April 03, 2021

Dealership Rating
Employee Rating

When recall happen talk to service Rep come on in... Drive from L.A...No parts to repair no time to due oil change..xxx..went to parts dept order put my name on waiting list by my self without help.no o More

by sammmors12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 05, 2021

Puente Hills Hyundai responded

sammmors12, Thank you for leaving us your feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not the standard we strive to achieve, and we humbly ask for the opportunity to make this right. Please give us a call at (626) 581-5300, hope to talk soon.

March 31, 2021

Dealership Rating
Employee Rating

Serviceman was great the dealership is pathtic selling a used car with there 125 pointless inspection known there was a transmission problem in the 2016 Tucson is outrages why don’t u tell customers about t More

by BILLDOLCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Martinez, Faustino Lozano , Ron Landin

Apr 05, 2021

Puente Hills Hyundai responded

Billdolce, We are sorry to hear you feel that way. Customer service is always our top priority and it is never our intention to mislead them. Please contact us directly to properly address your concerns. Thank you!

Apr 06, 2021

BILLDOLCE responded

U don’t get it the customer service people were great but when I bought the vehical and the only reason was because it was a certified pre owned vehicle how do u certify a car that u know has defects is beyond me and the service person said ah we all know about the transmission problem but it was fixed in the 2017 model did me a lot of good buying a 2016 model in 2018 utopia advantage if the elderly and when I brought it back I was giving a \~<€£ story

March 30, 2021

Dealership Rating
Employee Rating

Fast service, nice staff! Will come back again!!! Oil change was perfect & they also washed my car so it was very nice to get it More

by JENNY_SONG45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2021

Dealership Rating
Employee Rating

Mr. Jae Lee was very friendly.He was answered all my Mr. Jae Lee was very friendly. He was answered all my questions. Due to a short service he was still able to be very helpful and very informative More

by Catalogne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2021

Dealership Rating
Employee Rating

The service person who took the information for my car was very friendly and set me up really quick, service was great. It was a good experience More

by Flexxt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 29, 2021

Dealership Rating
Employee Rating

Helpful with great service, waiting on additional service regarding a window bracket. Came in expecting to have to pay for the faulty bracket, but was told that it would be covered under the warranty. More

by THEROBERTKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 24, 2021

Dealership Rating
Employee Rating

Ever time I have gone to Puentw Hills Hyundai the service has been excellent. In the past I have not gone to dealers but Puente Hills Hyundai has changed my mind. More

by ESTHER.CURTISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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