Jae Lee | Page 71

The service provider was awesome to work with, but the young lady that walks up to you when you arrive was not pleasant. Her exact words "why are you here today" with an attitude. young lady that walks up to you when you arrive was not pleasant. Her exact words "why are you here today" with an attitude. More

by NELLIEP07 Verified Customer Verified Customer

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I received a very friendly,fast service. And they explained it well. I want to introduce Puente Hill Hyundai to my friends. And they explained it well. I want to introduce Puente Hill Hyundai to my friends. More

by DAVINA0927 Verified Customer Verified Customer

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Service team lost my key. This was handled extremely poorly. My account was not notated properly. Extremely unprofessional. When calling the main number to be transferred, I w This was handled extremely poorly. My account was not notated properly. Extremely unprofessional. When calling the main number to be transferred, I was hung up on. Called 3 other times only to receive voicemails or in other stances, never even a returned response More

by annachi2012 Verified Customer Verified Customer

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I love puente hills Hyundai. I love Hyundai I love puente hills I love My car I love Hyundai I love puente hills I love My car More

by King Verified Customer Verified Customer

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Jay Lee helped this time and as usual everything was handled smoothly and in a timely manner. Customer service is always very good handled smoothly and in a timely manner. Customer service is always very good More

by KELLY.CHACON Verified Customer Verified Customer

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thank you fir your good service and kindness. I am always satisfied and you did your best. I am always satisfied and you did your best. More

by HAISONIA7221 Verified Customer Verified Customer

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the staff were very friendly However, waiting for a long time was inconvenient due to lack of rest facilities. time was inconvenient due to lack of rest facilities. More

by jaykim7782 Verified Customer Verified Customer

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The service department are always professional every time we schedule our maintenance appointments. They take pride in their work and have addressed our concerns during and after a scheduled maintenance when we schedule our maintenance appointments. They take pride in their work and have addressed our concerns during and after a scheduled maintenance when we still had questions. Overall, we are happy with the customer service. More

by abeyta275 Verified Customer Verified Customer

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I love the place. They are approachable and accommodating. They know what they are doing They are approachable and accommodating. They know what they are doing More

by bobbytuazon Verified Customer Verified Customer

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In the past I would just walk-in without an appt to get the oil changed. But since COVID that has been impossible. That being said I made an appointment for 7:30 am, arriving at 7:15 and waited for the s the oil changed. But since COVID that has been impossible. That being said I made an appointment for 7:30 am, arriving at 7:15 and waited for the shop to open. Did not get checked in with my service person until a little after 8:00am. Then was told my service was to take approximately 2 hours to complete. Finally paid my bill to leave about 10:30-10:45, then waited some more for them to run it through the wash and bring it around to me. Not sure if it’s a scheduling issue or if the customer service is just that lacking, hopefully you check into the problem. Cause if it’s happening to one customer it is happening to others. More

by KATHYFOSTER77 Verified Customer Verified Customer

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