Jaime Gonzalez | Page 5

I bought my car at BMW in Darien. 10 years ago and bring my car there for service. I could go to a garage…but would never get the same service and hospitality that I get from BMW of D 10 years ago and bring my car there for service. I could go to a garage…but would never get the same service and hospitality that I get from BMW of Darien. I know I am in good hands with TJ my service advisor. More

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I have had two excellent experiences with this dealership, mostly stemming from the exceptional customer service I received from my salesman, Spencer Martin. Spencer is an incredible salesman, wh dealership, mostly stemming from the exceptional customer service I received from my salesman, Spencer Martin. Spencer is an incredible salesman, who delivers great support to his clients in every way possible, making sure that the entire process is smooth and stress free from beginning to end. Spencer makes you feel like you are the most important customer in the world and that you are cared about and valued as a client. His familiarity with the vehicle and the sales and leasing process is outstanding. He is easy going and not intimidating in the way some car salesmen can be. He is awesome all around. You know you are in good hands when working with Spencer! You can have trust and confidence in him which means everything when making a big decision. The dealership on a whole is professional yet friendly and inviting. Everyone in finance and service is friendly and professional. You feel like you are part of the BMW family when you are there, and this is why I decided to return for my second purchase/lease experience with this dealer. I'm extremely satisfied overall and would not hesitate to recommend Darien BMW and Spencer Martin to anyone interested in buying or leasing a BMW! More

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Jamie went out of his way to help me unlock my car. He even contacted someone to promptly come and manually open the car after all other attempts failed. He was very courteous and helpful. Much apprec He even contacted someone to promptly come and manually open the car after all other attempts failed. He was very courteous and helpful. Much appreciated. More

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Everyone who works there could not be nicer. Jamie is the best. We talked to Ray about buying or leasing a 2025 X3. Best dealership around. Have owned at least 3 BMWs over the years. Thank Jamie is the best. We talked to Ray about buying or leasing a 2025 X3. Best dealership around. Have owned at least 3 BMWs over the years. Thank you!!!! More

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Jamie is excellent and very easy to work with. Responsible, with good communication skills. Would love to work with him in the future. Responsible, with good communication skills. Would love to work with him in the future. More

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Took care of my car in the short time I had Available… very impressed with the service! very impressed with the service! More

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Awesome service! Luigi is excellent. Service quick and efficient. Received a video of work performed prior to checkout. Luigi is excellent. Service quick and efficient. Received a video of work performed prior to checkout. More

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Jaime really was amazing. Went out of his way to make it all super convenient. Went out of his way to make it all super convenient. More

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This was the first time going to BMW of Darien. I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointmen I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointment, to them picking up the car doing the service keeping me abreast to everything that was going on and returning the car. They are an exceptional dealership and I would never go anywhere else. Thomas was awesome. I’m hiss I tried them! More

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My first service for my new BMW was great. Everyone was very nice and service was done on time Everyone was very nice and service was done on time More

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