Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of Jake Pierson

February 05, 2026

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Employee Rating

Didn’t fix my side door and my ladder went missing on my work truck. More

by eric.monroy
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Recommend Dealer
No

January 30, 2026

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Customer service was great the atmosphere was great I will return for future work. thank you, thank you thank you More

by felicia
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Recommend Dealer
Yes

January 30, 2026

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Very polite and helpful and concern. .I ask questions and they was answer to the point I understood.. I highly recommend napleton ford each and every time More

by judycoffey150
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Recommend Dealer
Yes

January 24, 2026

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I was provided clear information and pricing by the Service Department before my service was started. More

by James B
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Recommend Dealer
Yes

January 23, 2026

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I had to create a last minute appointment due to my battery needing to be replaced before the negative temperatures hit. I was not able to go so my mom took the vehicle in for me. She was super happy w More

by joshuadom26
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Recommend Dealer
Yes

January 18, 2026

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Everyone was very friendly. It was quick. They informed me before and after what was done also how many visits I have left. Thank you to all who helped me More

by dorenestefaniuk
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Recommend Dealer
Yes

January 13, 2026

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Nice people, they performed the service professionally, why I need to do a Minimum of 15 words is baffling to me. More

by Dhyker57
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Recommend Dealer
Yes

January 12, 2026

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Fast service explained what services are needed friendly. The staff was very attentive and helpful More

by Cyrett75
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Recommend Dealer
Yes

January 10, 2026

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Fantastic service! I will always go back for all my vehicles needs. The environment is great and they really care about you as a customer. More

by hollywoodjohnnyp
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Recommend Dealer
Yes

January 06, 2026

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I’ve received great service here at Ford. Every associate I had communication with since purchasing my vehicle has been awesome. Keep up the great work there. Jake is also very good with comm More

by nykeshaygales
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Recommend Dealer
Yes
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