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Jakob Ritter
Jakob Ritter
Service Director
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
23 Reviews
23 Reviews
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23 Reviews of Jakob Ritter
March 04, 2026
Best dealership in Texas and prob even the US. Overall best employees and Managers. They actually want to work with you and get you into something you will love that fits your budget! Customer ser Overall best employees and Managers. They actually want to work with you and get you into something you will love that fits your budget! Customer service and satisfaction is a cut above the rest. Love this place and everyone that works there! Doug is the best and will take care of you! Only dealer I will take my business and service to. Period! More
by SVEN986
Verified CustomerOther Employees Tagged: Cameron Alexander-Munns, Doug Laymon, Brandon Fraikes, Jonathon Crawford, Alejandro Lopez
February 06, 2026
I’m very pleased with the staff at Five Star Subaru. The service department always gives us a fair price with details of the work that needs to be performed. They have always given us a loaner vehicle w The service department always gives us a fair price with details of the work that needs to be performed. They have always given us a loaner vehicle while they work on ours. More
by Ray and Lugene
Other Employees Tagged: Dyson Ellis, Lauren Cano, Deion Thomas, Elisha Williams, Damon English, Dustin English, Alejandro Lopez, Danny Pham, Jose Zambrana , Colin
December 06, 2025
Excellent Experience! World class customer service during the entire time. 5 Star isn't just a name, it's a declaration of what to expect at this dealership! World class customer service during the entire time. 5 Star isn't just a name, it's a declaration of what to expect at this dealership! More
by TLMYERS50
Other Employees Tagged: David Cheney, Doug Laymon, Brandon Fraikes, Luis Hernandez Jr
September 26, 2025
These guys are awesome! From the minute you drive up to the time that you leave, you are greeted with smiles and special attention. Job done in a timely manner and they keep From the minute you drive up to the time that you leave, you are greeted with smiles and special attention. Job done in a timely manner and they keep you updated throughout the whole process.All employees seem to have fun doing what they’re doing! This is rear nowadays no matter where you work! I am a (FSSFL) Five Star Subaru customer for life!!! More
by Thoo
Other Employees Tagged: Matthew Branch
June 03, 2025
Matt was able to fit me in last minute and they were so polite and quick! I will definitely be back polite and quick! I will definitely be back More
by RSXtypeS
Other Employees Tagged: Jason Womack, Matthew Branch, Jonathan Lanphouthacoul
April 29, 2025
They are always wry helpful and attentive. My vehicle is serviced with in the time period they say. My vehicle is serviced with in the time period they say. More
by Kcraft 1005
Other Employees Tagged: Jose Zambrana
March 07, 2025
Finally, a service team for all my issues, including the "this is dumb but it bothers me" issues like my windshield sprayer quit spraying, which was apparently an easy fix for a small labor charge, very rea "this is dumb but it bothers me" issues like my windshield sprayer quit spraying, which was apparently an easy fix for a small labor charge, very reasonable. Additionally, I've been here 3x in the last 2 months because I keep getting nails in the exact same tire 😅 fortunately the tire I purchased here has a warranty and it's been patched twice, added with the efficiency and friendliness of the entire team, it's been a wonderful experience everyone. Thanks Collin and Jake! More
by grace
Other Employees Tagged: Collin
February 26, 2025
Efficient, quality and friendly service. I recommend Five Star Subaru for service and repair work. I recommend Five Star Subaru for service and repair work. More
by Chris
Other Employees Tagged: Matthew Branch
