James Banach
James Banach at Herb Chambers Toyota of Auburn

James Banach | Page 21

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of James Banach

October 08, 2021

Dealership Rating
Employee Rating

I'm very pleased with my visit. As always. Martin is always a pleasure to see More

by cindy.giuffrida54
Recommend Dealer
Yes
Oct 11, 2021

Herb Chambers Toyota of Auburn responded

Your five-star review has made our day, Cindy! Thank you for coming to work with Martin and the Herb Chambers Toyota of Auburn team!

September 28, 2021

Dealership Rating
Employee Rating

Car left dirty inside. Food on inside of passenger front door handle and passenger side dash More

by Kenpdur
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 07, 2021

Herb Chambers Toyota of Auburn responded

Thank you for bringing this to my attention. I will be looking into this situation further with the team and making sure that it gets addressed appropriately. If there's any additional feedback you'd like to share, please feel free to contact me directly. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

September 27, 2021

Dealership Rating
Employee Rating

Was awesome!! Super fast and super friendly!! Thanks to James for a great first experience at Herb Chambers!! More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2021

Herb Chambers Toyota of Auburn responded

Thank you for a superb review, Sarah! James and our team welcome you to the Herb Chambers Toyota of Auburn family!

September 25, 2021

Dealership Rating
Employee Rating

Good service. Truck always in the condition I left it. They ask the right questions and don’t try to over sell. Tell you what they think and let you decide. My wife just had her service as well and was ve More

by Steve2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Herb Chambers Toyota of Auburn responded

Thank you to you & your wife for trusting the Herb Chambers Toyota of Auburn team with your service needs! We're grateful for your support and look forward to seeing you again in the future!

September 23, 2021

Dealership Rating
Employee Rating

I'm 73yrs old and have bought a lot of cars! In my opinion Herb Chambers of Auburn is the best car dealership around!!! It's clean, new buildings,and tons of cars to pick from. The people who work the More

by 4RUNNER TRD PRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Herb Chambers Toyota of Auburn responded

Wow, thank you so much for the kind review! Your support is truly appreciated by all of us here at Herb Chambers Toyota of Auburn and we look forward to your next visit!

Sep 23, 2021

4RUNNER TRD PRO responded

Trustworthy and the customer waiting room; have a coffee or take a nap!!!

Sep 23, 2021

4RUNNER TRD PRO responded

The best Dealership around !

September 01, 2021

Dealership Rating
Employee Rating

James in service department excellent job very attentive and detailed. Easy in and out with no surprises highly recommend You ask for James when you arrive More

by Roons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Herb Chambers Toyota of Auburn responded

We're so glad James took such great care of you! Thanks for giving the Herb Chambers Toyota of Auburn team your five-star recommendation! We'll see you at your next appointment!

August 27, 2021

Dealership Rating
Employee Rating

It took over a week to wait for a chip component for my 2015 Prius but it wasn't the dealership's fault. The company is experiencing chip shortage and been dealing with it on a case by case basis. Luckily More

by rweagle50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this experience! We truly appreciate your patience in light of everything going on in the industry right now and we'll be sure to pass along your kind feedback to James and the team. Thanks for trusting Herb Chambers Toyota of Auburn with your business and please don't hesitate to reach out if we can be of service to you again in the future!

Aug 27, 2021

rweagle50 responded

You're welcome. You have another satisfied customer!

July 26, 2021

Dealership Rating
Employee Rating

I went to Herb Chambers Toyota of Auburn for an oil change. Martin was very helpful and courteous of my time. I didn’t have an appointment scheduled and there was several cars ahead of me that had appo More

by krisidatreska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le , Dylan Hoang, Tomi Tsitsos, Boun Vilayvanh, Martin Dodd

Jul 28, 2021

Herb Chambers Toyota of Auburn responded

It was our pleasure to serve you! Thanks for the kind words and we'll see you next time here at Herb Chambers Toyota of Auburn!

July 25, 2021

Dealership Rating
Employee Rating

I had no problem with this first service. It was very busy but it is. A Saturday afternoon and the wait was only an hour or so. I did get to say hello to my sales person and he even remembered me. Great More

by Ncctbird06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2021

Herb Chambers Toyota of Auburn responded

We appreciate your patience and continued support! Our team will be so pleased to hear we've made this a five-star experience! Thank you for being a Herb Chambers Toyota of Auburn customer!

July 21, 2021

Dealership Rating
Employee Rating

OutstandingJames Banach took his time and explained in Outstanding James Banach took his time and explained in detail the workings of my apps ,dash,n instruments ex headlights wipers how to use them Corre More

by Toni0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Herb Chambers Toyota of Auburn responded

It means so much to hear James provided five-star care to you! Thanks for the five-star rating and kind words! - Herb Chambers Toyota of Auburn

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