James Banach
James Banach at Herb Chambers Toyota of Auburn

James Banach | Page 8

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
291 Reviews
4.9

291 Reviews

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291 Reviews of James Banach

February 15, 2024

Dealership Rating
Employee Rating

It’s always good to have Toyota cars serviced at the Toyota dealership. James is also a very thorough repair agent and explains all of the details of things that need attention. I have an Oder Toyota an More

by Liberty Gibbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Herb Chambers Toyota of Auburn responded

We appreciate your feedback and are glad to know that James has been helpful in explaining the details of your car's needs. We understand concerns about costs, especially for older models - we'll certainly take note of your suggestion regarding a senior citizen discount! Thanks for choosing Herb Chambers Toyota of Auburn.

February 08, 2024

Dealership Rating
Employee Rating

James at Herb Chambers of Auburn has always been one of the best service representatives I have dealt with. He is one of the reasons I have my service done at Herb Chambers even though I do not purchase my More

by mroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Herb Chambers Toyota of Auburn responded

We're so glad to know that James has been able to provide you with such great service at Herb Chambers Toyota of Auburn. We appreciate your loyalty and look forward to continuing our relationship in the future!

January 31, 2024

Dealership Rating
Employee Rating

Jennifer was very knowledgeable + efficient dealing with my car issues . Kept me up to date on my car being worked on. More

by mimi6sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dat (Brian) Le, Jason Hull

Jan 31, 2024

Herb Chambers Toyota of Auburn responded

We're so glad to know that Jennifer was able to assist you efficiently and keep you updated throughout the process at Herb Chambers Toyota of Auburn. Thanks for sharing your positive experience!

January 18, 2024

Dealership Rating
Employee Rating

James is a great advisor Very helpful as always He is very good at helping with problems More

by Dancingmama52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, Juljan Imeraj , Cole

Jan 19, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review and kind words about James from our service team at Herb Chambers Toyota of Auburn! We'll see you next time!

January 02, 2024

Dealership Rating
Employee Rating

Went in for my regular maintenance and to address a rattling sound in my Toyota. Jim and team did an outstanding job identifying and fixing the issue quickly. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Herb Chambers Toyota of Auburn responded

Hi Ed! We're glad to know that Jim and our team at Herb Chambers Toyota of Auburn were able to quickly identify and fix the issue with your car. Thanks for trusting us with your vehicle's maintenance!

December 16, 2023

Dealership Rating
Employee Rating

Service writers and management are top-notch, the repairs are done professionally and never have to come back to be redone More

by Vsaraceno2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Herb Chambers Toyota of Auburn responded

Hi V Sara! We're glad to know that you had such a positive experience with our service team at Herb Chambers Toyota of Auburn. We always aim for top-notch, professional repairs that stand the test of time. Thanks for sharing your feedback!

December 12, 2023

Dealership Rating
Employee Rating

Very convenient right off the highway. Very friendly to work with. I’m happy with my car! More

by pegsue60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Herb Chambers Toyota of Auburn responded

Thank you for the 5-star rating! We're glad to hear that our location was convenient for you and that you found our team-friendly to work at Herb Chambers Toyota of Auburn. We look forward to serving you again!

December 04, 2023

Dealership Rating
Employee Rating

Always provide service in a timely fashion. No unexpected surprises. Feel rates are comparable to other places More

by Steve2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Herb Chambers Toyota of Auburn responded

Hey Steve, we're glad to know you've had consistently good service experiences with us at Herb Chambers Toyota of Auburn. Thank you for choosing us! We'll see you next time. Safe travels!

December 03, 2023

Dealership Rating
Employee Rating

Alyssa M. and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guid More

by Jeff M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Herb Chambers Toyota of Auburn responded

Hey Jeff, thank you for the great review! We're so glad to know that Alyssa and Jeff have been consistently providing you with top-notch service at Herb Chambers Toyota of Auburn. We appreciate your loyalty over the years and recommendation! Safe travels!

November 17, 2023

Dealership Rating
Employee Rating

Juljan Imeraj was very informative, kind, and helpful. He made sure to answer all my questions honestly and in a way that was easy for me to understand what they found while doing routine inspection of th More

by Michael Nikiforakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran, Dat (Brian) Le, Jason Hull, Juljan Imeraj , Christopher Heineman, Boun Vilayvanh

Nov 20, 2023

Herb Chambers Toyota of Auburn responded

We're glad to know that you had a positive experience with our team at Herb Chambers Toyota of Auburn. It's great to see that Juljan was able to provide clear and helpful information during your visit. We appreciate the feedback!

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