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James Banach

Overview Reviews (291) Inventory (180)

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James Banach

James Banach | Page 9

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9

291 Reviews

Overview Reviews (291) Inventory (180)

4.9

291 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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291 Reviews of James Banach

November 14, 2023

Dealership Rating

Employee Rating

Our experience with Cole in the sales department and Jim in service has been excellent. Every detail was handled quickly and professionally. in service has been excellent. Every detail was handled quickly and professionally. More

by crazylabs44

Recommend Dealer

Yes

Other Employees Tagged: Cole LeBlanc

Nov 15, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that our team at Herb Chambers Toyota of Auburn, especially Cole and Jim, provided you with an excellent experience. Thanks for the positive feedback!

October 31, 2023

Dealership Rating

Employee Rating

Arrived on time and was greeted by Jim who listened to my concerns he helped me right away helping with my connections to add new phone on my vehicle. Also he explained that buying a prepaid service for oil concerns he helped me right away helping with my connections to add new phone on my vehicle. Also he explained that buying a prepaid service for oil change and rotation for tires would save me $250.00 very great deal! More

by Cynthia

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 01, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Cynthia! It's great to know that Jim was able to assist you promptly and provide valuable advice at Herb Chambers Toyota of Auburn. We're all about helping our customers save! Thanks for the review.

October 28, 2023

Dealership Rating

Employee Rating

Super friendly knowledgeable and most of all honest. Great experience would highly recommend this dealship Great experience would highly recommend this dealship More

by Dean

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Juljan Imeraj , Kevin Kobel

Oct 30, 2023 -

Herb Chambers Toyota of Auburn responded

Dean, we're glad to know you had a great experience at Herb Chambers Toyota of Auburn. Thanks for recommending us and for your kind words about our team!

October 27, 2023

Dealership Rating

Employee Rating

Very good service. Everybody was helpful and took care of all my needs. thank you Everybody was helpful and took care of all my needs. thank you More

by denis

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 27, 2023 -

Herb Chambers Toyota of Auburn responded

We're so happy to hear it, Denis! Thank you for being a Herb Chambers Toyota of Auburn customer!

October 26, 2023

Dealership Rating

Employee Rating

Service advisor was very professional and explained in great detail the service provided.Will be returning for other needs great detail the service provided.Will be returning for other needs More

by Levasseurpd

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 26, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know our service advisor at Herb Chambers Toyota of Auburn was able to provide you with detailed and professional assistance. We look forward to seeing you again for your future needs!

October 25, 2023

Dealership Rating

Employee Rating

Excellent experience was very pleased with service and was pleased with attention I received there was pleased with attention I received there More

by evansf3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 25, 2023 -

Herb Chambers Toyota of Auburn responded

We're happy to hear you're pleased with the service provided by our team here at Herb Chambers Toyota of Auburn! Please don't hesitate to reach out if we can assist you with any additional automotive needs in the future!

October 25, 2023

Dealership Rating

Employee Rating

Convenient location & helpful & well informed staff. I was pleased with the timeliness of the service. The waiting area was clean & comfortable. I was pleased with the timeliness of the service. The waiting area was clean & comfortable. More

by jbp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 25, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that you found our location convenient and our team helpful at Herb Chambers Toyota of Auburn. Thank you for choosing us! We'll see you next time. Safe travels!

October 04, 2023

Dealership Rating

Employee Rating

I went for an oil change on my 21 RAV4. They said it would be ready in an hour to an hour and a half, but I was very pleased It was completed in less than an hour.! They said it would be ready in an hour to an hour and a half, but I was very pleased It was completed in less than an hour.! More

by mfazah

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 05, 2023 -

Herb Chambers Toyota of Auburn responded

We're glad to know that our team at Herb Chambers Toyota of Auburn was able to get your oil change done in a timely manner. Thanks for the positive feedback!

October 03, 2023

Dealership Rating

Employee Rating

Great service . Thank you James you was awesome friendly knowledgeable answer all my questions. Happy Thank you James you was awesome friendly knowledgeable answer all my questions. Happy More

by mary.camacho67

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 03, 2023 -

Herb Chambers Toyota of Auburn responded

Hey Mary, we're glad to know you had a great service experience with James at Herb Chambers Toyota of Auburn! Thanks for your review, we appreciate it! We'll see you next time. Safe travels!

September 26, 2023

Dealership Rating

Employee Rating

Great service as usual! I was happy to hear my warranty was able to be used for my wheel replacement. I was happy to hear my warranty was able to be used for my wheel replacement. More

by Ryan64

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 26, 2023 -

Herb Chambers Toyota of Auburn responded

Hi Ryan! We're glad to know that our team at Herb Chambers Toyota of Auburn could assist with your wheel replacement under warranty. Thanks for the review!

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