James Bangor
James Bangor at North Penn VW

James Bangor | Page 17

Assistant Service Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.8
183 Reviews

Dealership Experience

2 yrs, 3 mos

4.8

183 Reviews

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183 Reviews of James Bangor

October 14, 2024

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I was pleasantly surprised at how fast I was in and out. James and other staff were polite and very helpful. More

by John Franks
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Recommend Dealer
Yes

October 12, 2024

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Walk in oil change - James Bangor was extremely professional and accommodating. I would certainly recommend More

by GINAD22
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Recommend Dealer
Yes

October 06, 2024

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Been a great experience every time I've been there. I appreciate the easy loaner service which makes service appointments easier to schedule. More

by Blake
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Recommend Dealer
Yes

October 05, 2024

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Great service rep. Actual service took longer than anticipated and they were billing errors. But overall decent service. More

by FredyLit
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Recommend Dealer
Yes

October 05, 2024

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Great dealer who takes care of its long lasting customers including a valet service for someone like me who has a disability! More

by JFIRDA
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Recommend Dealer
Yes

October 04, 2024

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Made appt. Car just sat all day without being seen by tech. Tried to reschedule. Service rep ghosted me. More

by JAPETRARCA3
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Recommend Dealer
No
Oct 04, 2024

North Penn VW responded

Good Afternoon Mr. Petrarca, I hope this message finds you well. I want to sincerely apologize for the scheduling issue you encountered last week at our dealership's repair facility. We would like to arrange a follow-up appointment at your convenience, and we’re pleased to offer you a complimentary loaner car during your visit. This will allow us to continue addressing the vibration concern we previously discussed. We appreciate your understanding and look forward to providing you with effective recommendations to resolve this issue. Thank you once again for your time and feedback. Best regards, Ken Benton Service Manager 267-956-1145

October 04, 2024

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I've been a customer for several years and two cars and have always been satisfied. More

by BOBDAD123
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Recommend Dealer
Yes

October 01, 2024

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Excellent service. Was able to get an earlier appointment than expected. Was kept up to date on progress through the day. Quick and easy! More

by BOB_PATTERSON
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Recommend Dealer
Yes

October 01, 2024

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Timely and immediate service. It was unclear to me what failed with the vehicle but the good folks at North Penn were able to fix the electronic failure. I hope it willnot happen More

by ID.4 2023 driver
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Recommend Dealer
Yes

September 30, 2024

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Very promoted, knowledgeable, courteous, I would recommend all my friends and family to visit VW when looking to buy a vehicle. Thanks Jesse for your help. More

by BLOSSOMPERRY
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Recommend Dealer
Yes

Other Employees Tagged: Jesse McDonough, Amanda Young

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