Justin Fell

the service manager the dealership as a whole took excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provi excellent care of me although I declined the the lending vehicle because I had a feeling that I would not take as long I'm sure they would have provided me with an excellent learner vehicle I didn't want to be complicated with the insurance at the time. but it was good to know options were available to me I was driven to my house in a lovely car that matched the same electric vehicle that I had the driver that took me there was friendly and super awesome we had a great time driving over and my vehicle was repaired quickly and gentleman came back about a half an hour later to pick me up and bring me back this was absolutely VIP service and I felt like a hot shot. verifying the warranty on my previously owned Volkswagen was a breeze and working with everybody the department was super easy everyone was 100% friendly and the lobby that they had was beautiful well stocked and I honestly could have worked out of that area and I fell absolutely fine I wanted for nothing and there's an awesome produce junction right across the street More

by rjdaggett Verified Customer Verified Customer

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James, Erin, Jesse, Ken, and the entire North Penn VW tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which tech team are absolute rockstars! I’m always provided with a full list of recommended services, and I really appreciate that they let me decide which ones make the most sense for me and my vehicle at the time. The techs also send videos walking through everything they find during their inspection, and I absolutely love that level of transparency. This team is excellent with everything VW-related—from service to sales and everything in between. I wouldn’t take my VW anywhere else. Bravo, North Penn VW team! You guys are the best! 👏🚗 More

by Justinfell555 Verified Customer Verified Customer

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As always was a good experince. I am a little frustrated with the amoun of reviews beng sent via text and email for the same service. This should not reflect on the dealership. I am a little frustrated with the amoun of reviews beng sent via text and email for the same service. This should not reflect on the dealership. More

by JENNSCHWEIK Verified Customer Verified Customer

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Really nice overall experience, My sales rep Fan was friendly and knowledgeable. His manager Brian was also helpful and reasonable. Once we agreed on the trade in value and sales price no added pressure friendly and knowledgeable. His manager Brian was also helpful and reasonable. Once we agreed on the trade in value and sales price no added pressure. The paperwork was easy and truck was ready to go; clean and a full tank of gas. I would definitely buy from them again. More

by Anthonynocitosr Verified Customer Verified Customer

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Sales Fang, professional and knowledgeable win my sale! He is very patient and Kinds! Will recommend more my friends over! He is very patient and Kinds! Will recommend more my friends over! More

by Song@Fedex Verified Customer Verified Customer

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Always a pleasure working when the this team. They communicate every step of the way. They communicate every step of the way. More

by RUNNER36 Verified Customer Verified Customer

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Everytime I problem with my car I call them and Jesse does the best job to help it any situation and keeps me updated with my car. It’s really great dealing with him. does the best job to help it any situation and keeps me updated with my car. It’s really great dealing with him. More

by VINCEG3389 Verified Customer Verified Customer

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This dealership is one of the most friendly teams I have experienced. They are always first to say hello and make sure I’m satisfied when I pick up. Also make sure the car has been washed or give me a coupo experienced. They are always first to say hello and make sure I’m satisfied when I pick up. Also make sure the car has been washed or give me a coupon for a wash! More

by PHILLY3 Verified Customer Verified Customer

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Good dealer. Good service, Mazda service is exceptional as well. 15 word minimum is annoying lol Good service, Mazda service is exceptional as well. 15 word minimum is annoying lol More

by Jeff Verified Customer Verified Customer

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Friendly on the phone, helpful with any questions. Feedback from the inspection on the car. Feedback from the inspection on the car. More

by Anke Nijssen Verified Customer Verified Customer

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