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James Besemer
James Besemer at Honda of the Avenues

James Besemer

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
83 Reviews
4.8

83 Reviews

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83 Reviews of James Besemer

January 17, 2026

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Employee Rating

Had my oil changed. THEY checked everything and finished in 1 hour. Friendly atmosphere and nice waiting area. More

by sbadger1426
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Recommend Dealer
Yes
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January 01, 2026

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Exceeded expectations excellent service communication was next level recommended to friends and family to visit More

by fahadali82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Randy Lewis, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink, Eric Laurendeau, Jon Mazur

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Jan 13, 2026

Honda of the Avenues responded

Thank you for your review. We’re thrilled we exceeded your expectations and appreciate you recommending us to friends and family.

December 30, 2025

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Failed to allow me to redeem ‘dealer owe’ parts. Brush me off without a reasonable reason. More

by Tony
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Recommend Dealer
No
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Dec 30, 2025

Honda of the Avenues responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience regarding the dealer-owed parts. This is not the level of service we aim to provide. We would appreciate the opportunity to look into this further and help clarify or resolve the situation. Please feel free to contact us directly so we can assist you.

December 25, 2025

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Good service staff. Willing to explain needed work. Wait area is comfortable. Work is done timely. More

by hbaumen26
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Recommend Dealer
Yes
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Dec 29, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad our service staff could explain everything clearly, and that you found the wait area comfortable and your work completed timely. We appreciate your feedback and look forward to seeing you again!

December 16, 2025

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Honda of the Avenues stands out among other dealers in the area. They can schedule service appointments promptly and deliver exceptional service. More

by MIRONOV
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Recommend Dealer
Yes
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Dec 17, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad to hear our team provides prompt and exceptional service. We truly appreciate your support!

December 14, 2025

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Always on time and accurate. Been using since 2009, last car serviced lasted 220k miles. Have 2 cars, only take them to dealer for anything including tires More

by jtsimeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Randy Lewis, James Bollettieri, Eric Laurendeau, Paula Williams

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Dec 17, 2025

Honda of the Avenues responded

Thank you for your loyalty since 2009! We’re thrilled to hear your vehicles have been well cared for and that you trust us with all your service needs.

November 16, 2025

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It was easy to schedule an appointment with the service department and my service advisor was great. I chose to wait while my car got an oil change and it was done quickly. I purchased my vehicle from Hond More

by mojito214
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Honda of the Avenues responded

Thanks for the great review! We’re glad your sales and service experiences were smooth and that you had a quick, easy visit.

November 15, 2025

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The service has always been excellent along with the staff. The price stings a little but this should be on upper management. Ami give them a 100/100 though More

by Osas
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Eric Laurendeau, Paula Williams, Amber Winters , Alexandar

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Nov 19, 2025

Honda of the Avenues responded

Thanks for the kind words! We’re glad Ami and the team continue to provide excellent service, and we appreciate your feedback on pricing.

November 05, 2025

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Employee Rating

Great team and service. I use the Concierge option and it is so convenient. Good specials. More

by RGREGORY31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink, Eric Laurendeau

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Nov 05, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re so glad you’re enjoying our Concierge service and finding it convenient. We appreciate your support and look forward to continuing to provide you with great service and specials!

November 04, 2025

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Employee Rating

The service was excellent. My problem was intermittent and not easy to find and remedy More

by 2bgators
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad to hear our team was able to help with your intermittent issue and provide excellent service along the way. We appreciate your patience and the opportunity to take care of your vehicle!

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