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James Besemer
James Besemer at Honda of the Avenues

James Besemer

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of James Besemer

December 25, 2025

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Employee Rating

Good service staff. Willing to explain needed work. Wait area is comfortable. Work is done timely. More

by hbaumen26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad our service staff could explain everything clearly, and that you found the wait area comfortable and your work completed timely. We appreciate your feedback and look forward to seeing you again!

December 16, 2025

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Employee Rating

Honda of the Avenues stands out among other dealers in the area. They can schedule service appointments promptly and deliver exceptional service. More

by MIRONOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad to hear our team provides prompt and exceptional service. We truly appreciate your support!

December 14, 2025

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Employee Rating

Always on time and accurate. Been using since 2009, last car serviced lasted 220k miles. Have 2 cars, only take them to dealer for anything including tires More

by jtsimeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Randy Lewis, James Bollettieri, Eric Laurendeau, Paula Williams

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Dec 17, 2025

Honda of the Avenues responded

Thank you for your loyalty since 2009! We’re thrilled to hear your vehicles have been well cared for and that you trust us with all your service needs.

November 16, 2025

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Employee Rating

It was easy to schedule an appointment with the service department and my service advisor was great. I chose to wait while my car got an oil change and it was done quickly. I purchased my vehicle from Hond More

by mojito214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Honda of the Avenues responded

Thanks for the great review! We’re glad your sales and service experiences were smooth and that you had a quick, easy visit.

November 15, 2025

Dealership Rating
Employee Rating

The service has always been excellent along with the staff. The price stings a little but this should be on upper management. Ami give them a 100/100 though More

by Osas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Eric Laurendeau, Paula Williams, Amber Winters , Alexandar

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Nov 19, 2025

Honda of the Avenues responded

Thanks for the kind words! We’re glad Ami and the team continue to provide excellent service, and we appreciate your feedback on pricing.

November 05, 2025

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Employee Rating

Great team and service. I use the Concierge option and it is so convenient. Good specials. More

by RGREGORY31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink, Eric Laurendeau

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Nov 05, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re so glad you’re enjoying our Concierge service and finding it convenient. We appreciate your support and look forward to continuing to provide you with great service and specials!

November 04, 2025

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Employee Rating

The service was excellent. My problem was intermittent and not easy to find and remedy More

by 2bgators
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad to hear our team was able to help with your intermittent issue and provide excellent service along the way. We appreciate your patience and the opportunity to take care of your vehicle!

October 30, 2025

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Employee Rating

Service was very prompt and quick. Was in and out very easily and very quickly More

by Dhernandez1990@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink, Eric Laurendeau

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Nov 05, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re happy to hear that our team was able to get you in and out quickly and make your visit smooth and efficient. We appreciate your kind words and look forward to seeing you again!

October 15, 2025

Dealership Rating
Employee Rating

I always receive such great customer service every time I come in, and they always make you feel valued. More

by aliegats35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Bollettieri, Dan Deitrick, Eric Laurendeau

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Oct 15, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re glad you always feel valued and appreciate your continued trust in us.

October 11, 2025

Dealership Rating
Employee Rating

Left lights on porter never told the service advisor that my car was here. Sat for 45 minutes outside of garage before I said something. I asked why was my car lights on and why it has not been taken for oil More

by vwm63942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 21, 2025

Honda of the Avenues responded

We sincerely apologize for the experience you had. This is not the level of service we strive for, and we appreciate you bringing it to our attention. We’ll address this with our team to ensure better communication and care in the future. Thank you for your feedback.

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