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James Collier
James Collier | Page 5
Product Specialist
Eastchester Chrysler Jeep Dodge Ram
4007 Boston Rd
Bronx, NY 10466
71 Reviews
Dealership Experience
12 yrs
Industry Experience
12 yrs
Languages Spoken
English
71 Reviews of James Collier
August 03, 2019
Jimmy was GREAT!!! Knowledgeable service from test drive to purchase. Jimmy helped me understand not only the truck itself but also the great deal I was getting . Thank Knowledgeable service from test drive to purchase. Jimmy helped me understand not only the truck itself but also the great deal I was getting . Thankyou More
by JOHNNYOC1962
Verified CustomerOther Employees Tagged: Brian Dennis, Frank Pena, Julio Nunez, Jimmy Somma, Javier Echeverria, Hector Jiminez, Kevin Marciano , Stephen Joseph
July 26, 2019
Lease for my daughter Answered all of my questions and concerns with educated facts not opinions. Took their time to help me meet my budget and not go over. Answered all of my questions and concerns with educated facts not opinions. Took their time to help me meet my budget and not go over. More
by Marinabalyan@gmail.com
Other Employees Tagged: Mike Chavez, Lemar Davis, Steven Davis, Randy Figueroa, Hector Jiminez, Ernest Smith , Rob Larosa, Isreal Ocasio, Ariana Solis
July 04, 2019
Awsome sale man jimmy Awsome I will recommend you guys to everyone the truck is awsome did everything he said he would do i cant say enough about jim the best sales guy i Awsome I will recommend you guys to everyone the truck is awsome did everything he said he would do i cant say enough about jim the best sales guy i ever meet More
by oconnorracing
June 21, 2019
Sensor trouble I have mixed emotions about this experience. I have concluded that there were two problems with my car, and they overlapped. The first was bad batteri I have mixed emotions about this experience. I have concluded that there were two problems with my car, and they overlapped. The first was bad batteries (2), the second a bad ABS sensor. In today’s world of computers, mechanics are too dependent on them. So, when the problem does not show up on the computer, they do not have the skills to figure out what is wrong on their own. My car was there three times for the sensor problem, and until I drove it in with the warning lights on, no one could find the problem. James Collier and Yasmin Henry were courteous and very helpful in getting this situation resolved. Each had to give me their personal cell phone numbers so I could keep in touch. There seems to be a problem with telephone communications when trying to contact the dealer or service center. I would call it poor a best. Although I was left without a car the first two visits, I was given a loaner the third time. I am still waiting for the headphones and remote for the entertainment package and a meeting with the general manager. This was a used car and it has had three mechanical failures, while I do not want to go under the Lemon Law, I do want some compensation for my down time. More
by TOMATO46
Other Employees Tagged: Yasmin Henry
June 14, 2019
Timely Awesome friendly fast clean organized helpful knowledgeable courteous close to home good selection good hours great staff work with you good prices an Awesome friendly fast clean organized helpful knowledgeable courteous close to home good selection good hours great staff work with you good prices and good rates More
by JT
Other Employees Tagged: Lemar Davis
June 11, 2019
service call Had my car towed in on Monday afternoon, this was after trying to reach someone to talk to about what was wrong. If not for salesman who I had dealt w Had my car towed in on Monday afternoon, this was after trying to reach someone to talk to about what was wrong. If not for salesman who I had dealt with when I purchased the car 3 weeks ago, James, I would not have had any contact with the dealership at all. I had left messages for the service manager and my service rep, but neither ever returned my calls. Today, Tuesday, I tried to call again, same routine. So, I asked to speak to the GM, I am sure the operator just dropped the call onto the floor, and someone picked it up, but not the GM. Whoever it was transferred it to the service manager, who was very polite and seemed very concerned, then put me on hold for 15 mins, just to tell me the car was there, a fact my salesman had told me yesterday, and that my “service rep” would be calling me in a few minutes to go over the “information?”. That was three hours ago and still no call. This service dept is all smiles and everyone is just so happy to see you when you first drop off your car. Then, you are on your own. No one picks up a phone, no one calls you, if you want to know what is going on, you must go there in person, and then you will have to wait to get any answers. Had my car back for two days and the warning lights came on again. This time I was able to get to the service dept for them to see the lights. I was given a loaner and now we wait and see. More
by TOMATO46
Other Employees Tagged: Yasmin Henry
May 25, 2019
Thank you ! The service was so great ! Thank you James Collier even when I almost reconsidered both James and Julio accommodated me! Thank you so much I love my n The service was so great ! Thank you James Collier even when I almost reconsidered both James and Julio accommodated me! Thank you so much I love my new car ! More
by Prim K
Other Employees Tagged: Julio Nunez
May 15, 2019
GREAT SERVICE Amazing service from the moment you step into the dealership. James was great, he explained everything to me and was very knowledgeable. I will defini Amazing service from the moment you step into the dealership. James was great, he explained everything to me and was very knowledgeable. I will definitely be back! More
by chelo9784
May 10, 2019
it was great James was polite and patient. This is my second car from this dealership and both times I had a great experience. James took care of me both times and he is a well put toghter youn This is my second car from this dealership and both times I had a great experience. James took care of me both times and he is a well put toghter young man who is very respectful and tries to get you the best possible price for your money. He aims to please. More
by tishamurray
May 03, 2019
Horrible experience Customer service was poor, wait time was hideous, management except for one gentleman who I think was Marc, was less than professional and harsh. Ant Customer service was poor, wait time was hideous, management except for one gentleman who I think was Marc, was less than professional and harsh. Anthony was down right rude and obnoxious. When called to speak to the General Manager about the overall negative experience was told someone would call to apologize and never did despite being told I would rate them poorly. This was my 2nd new car purchase from them, I would like to give the business to James but not that dealership. More
by BABYGIRLRAMOS
Other Employees Tagged: Anthony Couvertier
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