James Decaro
James Decaro at Elder Ford of Tampa

James Decaro

Quick Lane Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
124 Reviews
4.8

124 Reviews

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124 Reviews of James Decaro

March 11, 2026

Dealership Rating
Employee Rating

At first, not very good at being responsive to requests of getting a quote. Once I was transferred to a seller it was pretty fast and smooth with the finance guy More

by Juan Fajardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: REINALDO DUARTE , AJ

Mar 13, 2026

Elder Ford of Tampa responded

Hi Juan, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 20, 2025

Dealership Rating
Employee Rating

Everyone is always professional and friendly. I drive 45 minutes to this dealership because they are fantastic:) More

by VICTORIA.REALESTATEPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Elder Ford of Tampa responded

Hi Victoria, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2025

Dealership Rating
Employee Rating

Well staffed in front to help assist upon entry, fast service and kind staff through the hold thing. More

by harmonhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2025

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2025

Dealership Rating
Employee Rating

Este confesionario es uno de los mejores que he visto y la atención al cliente es excelente More

by oechemendia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 17, 2025

Dealership Rating
Employee Rating

If this is a rating for service department only, then I give it 5 stars. The service team is exceptional and goes out of their way to resolve any issue. If you are looking to purchase a vehicle, AVOID this More

by ordinance_first
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

I would recommend my friends and family to elder ford we have had three cars purchased from them More

by Jojodaner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

August 30, 2025

Dealership Rating
Employee Rating

Absolutely love staff and work environment i came in for an oil change and it was very quick as well as i received a very good video More

by NUNEZNICHOLAS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

July 30, 2025

Dealership Rating
Employee Rating

Customer service is excellent all the time every visit. The staff is conscientious. The facility is always clean. They are all doing a wonderful job. Keep up the good work. More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Elder Ford of Tampa responded

Hi Glenn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2025

Dealership Rating
Employee Rating

Everything was excellent at this dealer ship. All was good at everything phase of the transaction More

by itaniumraptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2025

Dealership Rating
Employee Rating

The staff was courteous, attentive, and took care of everything that was required for the service appointment. More

by rghendren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

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