James Dluzynski

Shady they sell a car when it was scheduled. Walk in with cash and they outright write it up for someone else. Keep looking totally not worth your time or money Walk in with cash and they outright write it up for someone else. Keep looking totally not worth your time or money More

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Serra Ford is an outstanding Ford dealership for sales and service. I've been a customer for years. Mike LaRose has provided outstanding service to my family in selecting multiple vehicles, most recently and service. I've been a customer for years. Mike LaRose has provided outstanding service to my family in selecting multiple vehicles, most recently for my daughter. His willingness to go above and beyond to help us get this done, and genuine care for our family, spoke volumes. I also have to recognize the service department, especially Matt Weyers and Jamey Gunter who have demonstrated the same qualities over the years. Greatly appreciated!! More

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ALL my needs were met the sale person was very helpful and courteous and knowledgeable and well prepared and courteous and knowledgeable and well prepared More

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Recently, I purchased a used 2016 Ford Expedition and I am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I we am extremely pleased with my purchase! Mike Larose was very patient, thorough, and knowledgeable. I couldn’t have asked for a better experience! I went into just shopping around for a truck but I was sold when I met Mike. He has everything prepared so I could test drive the expedition and had the carfax history printed for me to look over. I highly recommend Serra Ford Rochester Hills. Also, Alex in finance is was helpful the Expedition was meant for me because they did everything to get me in this vehicle. I cannot forget about how much James did too. Everyone was extremely helpful. If you are looking for a vehicle this is the place to go. More

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Serra Ford added $500 to sticker price at closing without my knowledge. They justified it as an insurance coverage from Ford. Very dishonest approach. Please be aware that if you buy a car from them, ju my knowledge. They justified it as an insurance coverage from Ford. Very dishonest approach. Please be aware that if you buy a car from them, just count on $500 more at signing and disregard the no haggle price. It only goes up. More

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MIKE AND ALL THE TEAM WORK TOGETHER TO MAKE ME A VERY HAPPY AND SATIFIED CUSTOMER. HAPPY AND SATIFIED CUSTOMER. More

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I am a Lease customer. Scheduled service for body repair, took a month to get an opening. No rental was offered and when I called to inquire no one, out of five contacts ha Scheduled service for body repair, took a month to get an opening. No rental was offered and when I called to inquire no one, out of five contacts has gotten back to me. Serra Ford is too big to care. Don't go here and expect anything but the run around. Horrible way to do business. More

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