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James Krauss
37 Reviews
37 Reviews
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37 Reviews of James Krauss
Verified Customer
February 28, 2026
I found that everyone that I dealt with was very friendly and helpful. The dealership has been very accommodating and professional in every way. I would recommend them for all automotive needs. and helpful. The dealership has been very accommodating and professional in every way. I would recommend them for all automotive needs. More
by joseph.spinelli
Other Employees Tagged: Jim Benard, Mike Conlon, Robert Zeidenberg, Frank Kern, Tyler Coles, Billy Delgado, Chris Bonner, Ken Glidden
February 26, 2026
The service was not a good experience, 18 days without a good no updates had to call in was hung up on repeatedly.no loaner car rental car$600 , a bill I did not expect to pay. Previous service departments good no updates had to call in was hung up on repeatedly.no loaner car rental car$600 , a bill I did not expect to pay. Previous service departments provided a loaner. Back again on 2/27/26, for an issue that was done by the technician washer fluid not holding fluid. Very bad service not happy. More
by TBLESSED28
February 22, 2026
They try their best to do right by their costumers! We have bought all our cars from Scranton! We have bought all our cars from Scranton! More
by L.WILLETTE
Other Employees Tagged: Frank Kern
January 23, 2026
Exceptional service and communication. My car had a pretty big issue and they took care of it and provided an incredible rental car for the entire period. Knowledgable and professional. Hi My car had a pretty big issue and they took care of it and provided an incredible rental car for the entire period. Knowledgable and professional. Highly recommend. More
by lewilsonfamily14
Other Employees Tagged: Robert Zeidenberg
January 18, 2026
Oil change at Scranton Motors is always Convenient with a good price with a nice customer service lodge and coffee. good price with a nice customer service lodge and coffee. More
by pjw1950
Other Employees Tagged: David Baeza, Dan McCann, Mike Conlon, Robert Zeidenberg, Frank Kern, Billy Delgado, Brenden Fay
January 14, 2026
10/10 Top notch service and staff! Always smooth drop off and pick up! Thank you Always smooth drop off and pick up! Thank you More
by DJ
Other Employees Tagged: Robert Zeidenberg, Doug Freeman , Finance manager helped me with factory warranty extension
January 04, 2026
I have received the best possible service for decades on our Cadillacs. Stuart G. Rosen our Cadillacs. Stuart G. Rosen More
by SROSEN5432
Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Frank Kern, Billy Delgado, Brenden Fay , Jimmy Boasa
December 28, 2025
I have been getting my last two vehicles serviced here for years. I like when I have an appointment they are ready to take my car in right away. They greet you by name and the service advisors are friend for years. I like when I have an appointment they are ready to take my car in right away. They greet you by name and the service advisors are friendly and knowledgeable. They get you in and out as quickly as possible and washing my car almost every visit is the icing on the cake. The only place I had service my vehicle since I got it ❤️👍🏽👍🏽👍🏽👍🏽 More
by mcnishtoni
Other Employees Tagged: Frank Kern
Dealership Inventory (158 Vehicles)
2021 Mercedes-Benz AMG GLE 53
used
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
