James Krauss
James Krauss at Scranton GMC of Vernon

James Krauss

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
5.0
24 Reviews
5.0

24 Reviews

Write a Review

24 Reviews of James Krauss

October 13, 2025

Dealership Rating
Employee Rating

Great service/staff experienced & very pleasant. James was very attentive to my concerns & explained everything so I could understand what was/had been done to service my car.....I love my Caddy! More

by DOROTHY.BARNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

Ther Service was so so soo great I can't belive how fast it was More

by ajbang10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

As always, GREAT service. ...staff very pleasant & knowledgeable....I highly recommend Scranton GMC of Vernon....LOVE my Caddy! More

by DOROTHY.BARNAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

did not try and over sell me on something i did not need. they explained everything to me with my options. More

by KEVIN@SILKTOWNROOFING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2025

Dealership Rating
Employee Rating

I brought my car couple of weeks ago for scheduled maintenance and experience was nice. But since then I am getting the Check Engine light on, so bringing my car again to investigate why Check Engine More

by pankaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 29, 2025

Dealership Rating
Employee Rating

Frank Kern and his service were they're usual superb performers. I really appreciated Jim driving me home so that my wife did not have to make the trip. More

by jeff.jerbert
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

September 22, 2025

Dealership Rating
Employee Rating

Great service. . courtesy is super. Will recommend to anyone without hesitation . On time is great More

by goodboydal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

Scranton has amazing customer service! From sales to service Scranton has your back no matter what. More

by worldresidual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 07, 2025

Dealership Rating
Employee Rating

Team of professionals were outstanding, kept me informed throughout the process to get truck back. More

by M_CDNLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

Scaton Motors kept me up to date every step of way with my vehicle. Chris More

by CHRISFAU2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

1

Dealership Inventory (149 Vehicles)

used 2020 Cadillac XT4 car, priced at $26,312
2020 Cadillac XT4
used
Twilight Blue Metallic exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Traverse car, priced at $31,356
2022 Chevrolet Traverse
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Trax car, priced at $19,297
2022 Chevrolet Trax
used
Summit White exterior
Automatic
All-wheel Drive
used 2021 Buick Encore GX car, priced at $23,687
2021 Buick Encore GX
used
Black Currant Metallic exterior
Automatic
All-wheel Drive
used 2023 GMC Sierra 1500 car, priced at $57,312
2023 GMC Sierra 1500
used
Titanium exterior
Automatic
Four-wheel Drive
new 2025 GMC Sierra 3500 car, priced at $57,013
2025 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive