James McIntyre | Page 6

Once again great service Free diagnosis and clear explanation of our options. Even to the point of recommending we not fix it due to the cost of the repairs vs value of the ca Free diagnosis and clear explanation of our options. Even to the point of recommending we not fix it due to the cost of the repairs vs value of the car More

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Service Booked inspection online. Everything was on schedule as always with the service department. Sat in their comfy lounge and before I knew it my car was Booked inspection online. Everything was on schedule as always with the service department. Sat in their comfy lounge and before I knew it my car was ready. Perfect experience More

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always easy and the team is always very easy to deal with. always easy to bring my car in for service. The waiting rrom s very comfortable and my car comes back to me clean and ready to go. always easy to bring my car in for service. The waiting rrom s very comfortable and my car comes back to me clean and ready to go. More

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Taillights fixed! James was very helpful when my tail lights and plate lights all went out. I drive to work at 3-4am every day, and needed a really quick fix. I made a James was very helpful when my tail lights and plate lights all went out. I drive to work at 3-4am every day, and needed a really quick fix. I made a same-day appointment, went to the dealer, and didn't have to wait long before they fixed a blown fuse and replaced one blown tail light. They didn't have the plate light fixture which was broken, but they ordered it and I went back the next day with absolutely no hassle and James fixed it in about 2 minutes. If I were more car savvy, I could've fixed this myself for less cost, but seeing as I needed to fix it as fast as possible and it could have been a more serious electrical issue, it was worth it to pay for the labor. More

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Exceeded my high expectations! I drove out of my way to take advantage of the service coupon that was offered. It was my first time here for service, although I have owned 4 differe I drove out of my way to take advantage of the service coupon that was offered. It was my first time here for service, although I have owned 4 different Honda vehicles in the past 7 years. The coupon got me to come to Dover Honda where I saw first hand the professional service I expected, but the treatment I received as a customer will get me to return! Absolutely exceeded my high expectations!! All associates were friendly and engaging. The facility is top notch. I felt like a welcome guest in the house of Dover Honda. More

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First service here and couldn't be happier We recently purchased a car here and this was our first service, after years of being loyal customers at another local (different make) dealer, we thi We recently purchased a car here and this was our first service, after years of being loyal customers at another local (different make) dealer, we think we are sure what our next 2nd vehicle will be. If this experience is any indication of how customers are treated during service (where most money/profit is made) then we were sold. The friendliness, professionalism, competitive pricing, lack of the all to present 'up sell', treatment of our vehicle, waiting area, and even the deal we saw on tires posted drew us in. James was beyond quick, efficient and very willing to listen and take the time to explain the service department to us, listen to our issues over the years with our last dealer choice of 13 years, and why we might choose them over any other. We are very brand loyal vehicle owners, and I think Dover Honda may have us as customers for a long time to come for all our vehicle needs. More

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Kelli I love Dover Honda... they are always so good to me... I used to go to prompting to get oil changes but now I go to Dover Honda because the do so much I love Dover Honda... they are always so good to me... I used to go to prompting to get oil changes but now I go to Dover Honda because the do so much more than an oil change. They are the best. More

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Great product, excellent service. 3rd car purchased at Dover Bob Drake is an excellent sales person, efficient, thorough, and extremely helpful and knowledgeable. Bob has sold me 3 cars and will likely sell m Bob Drake is an excellent sales person, efficient, thorough, and extremely helpful and knowledgeable. Bob has sold me 3 cars and will likely sell me one more in the next year or two.The service department has also been excellent over the years. Prompt and thorough, and very accommodating. More

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Honda Service James and Steve James and Steve consistently provide a very positive customer experience! Their product knowledge and add-on sales expertise is very much appreciated James and Steve consistently provide a very positive customer experience! Their product knowledge and add-on sales expertise is very much appreciated. They are an asset to your dealership! More

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Awesome service The service center staff were awesome: knowledgeable, friendly, calm and accomodating. We used to live over near Rockingham/salem so we have always bo The service center staff were awesome: knowledgeable, friendly, calm and accomodating. We used to live over near Rockingham/salem so we have always bought cars over there and serviced the vehicles at Dover. After our experience last summer and my recent visit to Dover honda (I started to lol at cars) we will never go back to Rockingham/Salem to purchase another car. More

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