James Montalvo | Page 2

Bulldog Kia responded

Hey Ramkourt! Thank you for sharing your wonderful experience at Bulldog Kia! We're thrilled to hear that James guided you every step of the way, making it possible for you to get your dream car. Your recommendation means the world to us! If there are specific features or aspects of your dream car that you'd like to highlight, we'd love to hear more. Safe travels on the road ahead, and we're here whenever you need assistance or service for your vehicle. Warm regards, Bulldog Kia Team

Bulldog Kia responded

Hi there JJ, Thank you for choosing Bulldog Kia, and congratulations on your new vehicle! We're thrilled to hear that James provided excellent service, guiding you through all the features and ensuring your questions were answered. Your recommendation means the world to us! We're delighted to be part of your automotive journey. We're also glad you enjoyed the Christian music—it's our way of creating a positive and uplifting atmosphere. If there's anything specific you'd like to share about your experience or your new vehicle, feel free to let us know. Safe travels on the road ahead! Warm regards, Bulldog Kia Team

Bulldog Kia responded

Hey Quinton! Thank you for your high praise! We're thrilled to hear that you found our dealership to be excellent and our staff to be knowledgeable, professional, and courteous. Your kind words about their genuine expertise in guiding buyers through the purchasing process mean a lot to us. If there are specific staff members or aspects of your experience that you'd like to highlight, we'd love to hear more. Your feedback helps us continue providing top-notch service. Wishing you many enjoyable miles with your chosen vehicle, and we look forward to serving you again at Bulldog Kia! Warm regards, Bulldog Kia Team

Bulldog Kia responded

What a pleasure it was to have you with us! The entire crew sends their thanks for your kind words. And we totally agree – Charles Russell is a gem! Whether it's swapping Kia tales or tackling any questions that might pop up in the future, consider us your go-to crew. We're not just here to ensure your satisfaction; we're all about making every interaction uniquely memorable. Thanks a bunch for choosing Bulldog Kia. Looking forward to more great times together on the road! Happy holidays, Bulldog Kia Team

Bulldog Kia responded

Thank you so much for the review! We appreciate your business and are so glad you had an excellent experience with James while purchasing your vehicle. We look forward to seeing you at your first scheduled maintenance appointment. Have a great day!

Bulldog Kia responded

Thank you so much for the wonderful review! James is an excellent team member and we are so glad that was able to help you find the perfect vehicle for you and your wife. He truly does care for his customers and does a great job of following up with them to ensure all their needs are taken care of and all their questions are answered. We appreciate your business and hope you have a great day!

Bulldog Kia responded

Hi Don, we received your review over the weekend and are highly concerned over the issues you are experiencing. I am not able to find an account for a Don Burroughs that was serviced here recently and don't have record of that name for anyone who serviced here with multiple trips. Is it possible the account is under a different name or that it is a different dealership you had this experience at? Also, we noticed that the employees you reviewed were the Sales Department and not the Service Department. Are you meaning to review the Sales team for a Service issue? We look forward to hearing back from you!

Bulldog Kia responded

Thank you so much for taking the time to leave us a great review! We appreciate your business and love hearing about your experiences. Michelle is a wonderful team member who takes the time to truly help and assist customers in the best way possible. Thank you for your loyalty to Bulldog Kia for your vehicle service needs. It means so much to us that you are a part of the Bulldog Kia family and we look forward to continue serving you with the same friendly and great customer service. Have a great day!