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James Swift
James Swift at Dana Ford Lincoln
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James Swift | Page 2

sales

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
19 Reviews
4.8

19 Reviews

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19 Reviews of James Swift

November 08, 2023

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Always treated well and given a good deal. Doug Hansen is the best GM they’ve had More

by Lnschulman
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen

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Nov 08, 2023

Dana Ford Lincoln responded

Thank you for trusting Dana Ford with your loyal business! Doug & the team are grateful for your support, as well as your kind feedback, and look forward to seeing you at your next visit!

November 08, 2023

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Employee Rating

The entire experience was great highly recommend this dealer. Excellent staff had a non stressful experience More

by JERRYFLOCCO
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Recommend Dealer
Yes

Other Employees Tagged: Jason Younger

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Nov 08, 2023

Dana Ford Lincoln responded

Jerry, we're delighted to know you had a great experience at Dana Ford! Thanks for recommending us and sharing your positive feedback.

November 02, 2023

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0 communication at this dealership. Traded in a vehicle with no update on payment for it. I’ve called multiple times and received the “we’ll take care of it” each time. Yet nothing has More

by mattnowicki33
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Recommend Dealer
No
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Nov 03, 2023

Dana Ford Lincoln responded

Matt, We're sorry to read about your experience. It's clear we've fallen short in communication and for that, we apologize. We understand the importance of resolving this issue promptly and would like to rectify this situation as soon as possible. Please reach out so we can discuss further details directly with you - Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

Nov 03, 2023

mattnowicki33 responded

Doug, while I appreciate your response the entire process and experience at your dealership has been completely frustrating. First and foremost the payment information regarding my trade in is my main concern. My vehicle was traded in at the beginning of October. While I understand these things take time I have received no information regarding the check to payoff the vehicle. I am currently still making payments on my trade in which is absolutely ridiculous. Secondly I was told when I was in the process of leasing the truck that a bed cover could be included. I repeatedly asked for the rep to verify with his manager. His manager then came back and told me that it was not possible and that I could rent it for $25 a month. Lastly, as I’m going to pick up my plates I get a call that I still owed money because I was undercharged. How could I possibly be undercharged when I paid the first time? The communication between everyone is lacking. Matt

October 13, 2023

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Dana Ford Lincoln was an incredible experience! Complete professionals! Doug and his team are aces! Rupert and James getting it done! More

by JBI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Frank Sinatra, Shawn Ortiz, Douglas Hansen, Rupert Eveleigh , Michael Bachrach, John Locher, Nicholas Squeo

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Oct 16, 2023

Dana Ford Lincoln responded

We're delighted to know you had an incredible experience with Doug, Rupert, James and the rest of our team at Dana Ford Lincoln. We appreciate your kind words about their professionalism! Safe travels in your new vehicle.

October 05, 2023

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I'm so happy with my new car! This was my third car from Dana and I just wouldn't go anywhere else. The staff truly cares about their customers and I trust that I'm getting the More

by Marilyn H.
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta, Vincent Langilotti, Chris Cognetta, Danielle Barbaria, Ryan Peters, Jason Younger , Michael Bachrach, Zach Balint, Sarah Young

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Oct 06, 2023

Dana Ford Lincoln responded

Hey Marilyn, thank you for the positive review! We're delighted to know you've had a great car-buying experience with Pat at Dana Ford! We appreciate your support and see you again! Enjoy your new car!

September 22, 2023

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Employee Rating

Good service good sales person and sales manager totally very good service and good deals More

by Thavasundaram
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Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Shawn Ortiz , Nicholas Squeo

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Sep 25, 2023

Dana Ford Lincoln responded

Hi Thavasundaram! Thank you for leaving us this five-star review and shout out to our sales and service teams at Dana Ford. We appreciate it!

September 06, 2023

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Employee Rating

The process was quick and easy, I looked at a truck that I couldn’t afford then went back to an XLT F150 and he came back with the number I expected without all the back and forth. More

by unklega
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 07, 2023

Dana Ford Lincoln responded

We're glad to know that you found the process quick and easy at Dana Ford. It's great to see we could help find a suitable Ford XLT F-150 for your budget without unnecessary hassle. Thanks for sharing!

July 09, 2023

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Employee Rating

We dealt with James Swift, he is an absolute gentleman. He was able to help us get the truck we wanted at a decent price. More

by Pat.ward7603
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jul 11, 2023

Dana Ford Lincoln responded

Pat, thank you for the kind words! We're glad that James could assist you in finding the perfect truck at a fair price. Enjoy your new ride and have a great day!

June 26, 2023

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Employee Rating

The staff at Dana Ford were all professional and made the leasing of my new vehicle easy. The salesman was new and did his best. He definitely needs to learn all features of the vehicles a bit more. Overall More

by LAURABIZ
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Steve Riccardone

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Jun 29, 2023

Dana Ford Lincoln responded

Thank you for your positive review of Dana Ford! We're glad to hear that our staff provided professional service and made the leasing process easy for you. We appreciate your feedback regarding the salesman, and we'll make sure he receives additional training on vehicle features. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a great day!

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