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James Thomas
James Thomas at Spitzer Toyota Monroeville

James Thomas | Page 5

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.9
75 Reviews
4.9

75 Reviews

Write a Review

75 Reviews of James Thomas

November 25, 2025

Dealership Rating
Employee Rating

Fast and transparent! They let you know what is needed and what can waite. I will return! More

by madlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Disalvo, Lacie Suprano

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Nov 25, 2025

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

November 23, 2025

Dealership Rating
Employee Rating

James was amazing. He was so patience, kind and professional. The service was very timely. More

by Alexisgreen0801
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Nov 23, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 20, 2025

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Employee Rating

James is the absolute best! He is welcoming, thorough, and always gives a good sense of how long he anticipates service will take. I look forward to bringing my car in to Spitze More

by Kmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

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Nov 20, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

November 17, 2025

Dealership Rating
Employee Rating

I was able to get an appointment quickly. My car was completed on time. Service advisor. James Thomas answered all my questions and Spitzer has earned my future business. More

by D Ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

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Nov 17, 2025

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

November 07, 2025

Dealership Rating
Employee Rating

Had a minor problem with the cabin air filter. Charles took care of it immediately!! More

by OZZIE215866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Nov 07, 2025

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

November 06, 2025

Dealership Rating
Employee Rating

5 Wonderful job. Car works great with no further warnings No problems at all Plus you washed my car! Thank you. More

by Jackietindall
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Nov 06, 2025

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 02, 2025

Dealership Rating
Employee Rating

Nice clean place. Diana's a very nice person. They do a really nice job More

by GAS918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Nick Pike

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Nov 02, 2025

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2025

Dealership Rating
Employee Rating

Came in for new tires and alignment. James was very nice to work with. James was helpful in applying my discounts, will definitely come back for this service. More

by GYPSYLIFE1234
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

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Oct 31, 2025

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2025

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Employee Rating

Very friendly and competent service Done in a short amount of time . Comfortable waiting area . More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

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Oct 29, 2025

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

October 28, 2025

Dealership Rating
Employee Rating

Deanna was my contact person. She is wonderful, easy to communicate with it very clear. Everybody was very accommodating. Service fees were reasonable. More

by melanie.ackerman.39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Elvis "David" Bole, Matthew Artis, Amber Barone, Nick Pike

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Oct 28, 2025

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

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