Jami Meredith | Page 5

Great dealership! They went above and beyond to get me into a beautiful car! A car that is built well and I feel secure in. They gave me a great deal and Matt was grea They went above and beyond to get me into a beautiful car! A car that is built well and I feel secure in. They gave me a great deal and Matt was great about orienting me to the new changes that have been made to the MDX. As this is the fourth MDX I have bought from this dealership….i know that I can trust them and their service department to take good care of the car! More

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Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awes It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awesome perk! If only we didn’t have to wait three weeks to get one. That can be challenging in a one car family. More

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I’ve been a customer for years and appreciate the service department especially Jamie she’s great. department especially Jamie she’s great. More

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Corporate paint warranty unacceptable, dealership level helped out. We plan to change to another brand helped out. We plan to change to another brand More

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The use of Lyft was amazing. It helped plan our day with the car in the shop. It helped plan our day with the car in the shop. More

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The service department is the best. Everyone is super helpful and very professional. The staff is knowledgeable, friendly and experts in their field. Everyone is super helpful and very professional. The staff is knowledgeable, friendly and experts in their field. More

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Communication was great. I was always aware of what was going on with the car. I really appreciate being kept in the loop. I was always aware of what was going on with the car. I really appreciate being kept in the loop. More

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I have been using this dealership and service department exclusively for the past 25 years. I wouldn’t think of going anywhere else for purchasing or servicing a car. Yesterday was no different with excelle exclusively for the past 25 years. I wouldn’t think of going anywhere else for purchasing or servicing a car. Yesterday was no different with excellent service that was informative, helpful, understanding, and kind. In today’s world were so many things are not right, John Connelly and his team of dedicated professionals, including Kristi Thornton - service manager, (who has been there for me for most of those 25 years) and Jaimie, the service advisor, (who has traveled this journey with me the past few years), have been wonderful. I would recommend them, and this dealership, highly and without any reservation or hesitation. Thank you for uncommonly great service on every level in a world where great service is anything but common!! More

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The staff greeted me, as I pulled up, directed me to the service counter and they took care of me efficiently. Very courteous. service counter and they took care of me efficiently. Very courteous. More

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The customer service provided was exceptional! The staff was not only attentive and friendly, but they also went above and beyond to address any concerns I had. Their prompt responses and willingn The staff was not only attentive and friendly, but they also went above and beyond to address any concerns I had. Their prompt responses and willingness to help made my experience truly pleasant. More

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