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Jamie Annese
899 Reviews
Dealership Experience
18 yrs, 5 mos
Industry Experience
22 yrs, 2 mos
899 Reviews
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899 Reviews of Jamie Annese
June 07, 2018
satisfactory, not great The team there is very professional. Usually for my scheduled service/maintenance, the work and service is satisfactory. However my last visit there w The team there is very professional. Usually for my scheduled service/maintenance, the work and service is satisfactory. However my last visit there was a disappointment. My 2 year old Bmw (in warranty) pulls slightly to the left while driving. After check, I was recommended to change my 2 year old front tires as they appear to be slightly worn in the sides which could be a cause of the pull. I would have expected an alignment check atleast. Rather I was provided an estimate of new tire cost for replacement (though these tires are just 2 years old 25K miles and no significant signs of wear n tear) and an estimate for alignment as well. More
by SUMEN.DAS
Verified Customer
June 06, 2018
Wonderful The service team is efficient like clockwork. Friendly and professional. Jaime Annese is great! I also met the BMW tech Stevon and Mgr Kyle who e The service team is efficient like clockwork. Friendly and professional. Jaime Annese is great! I also met the BMW tech Stevon and Mgr Kyle who explained findings to me and we're very helpful. Great teamwork all around More
by yogizum
Other Employees Tagged: Stevon, Kyle
June 04, 2018
Jamie once again made my experience flawless. My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and My vehicle X5 BMW had been serviced early this Spring. Last week I found I was having the same exact problem. I was able to get in with no wait and Jamie’s was able to accommodate me with a loaner. My car was fixed within a couple of days and it was covered by the dealership warranty. I’m very pleased. More
by BMW gal
June 04, 2018
Great people!! Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It woul Very happy with Ferman BMW, Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It would be nice if Ferman BMW would offer a detail. my overall experience is great. More
by AntonioM4
Other Employees Tagged: Brian Pelletier, Nick Hawk, Karl Alvarez , Kenny Russell, Steven Venden
May 31, 2018
Excellent and attentive service Steve Venden is a very detail-oriented, we’ll informed and customer focused provider. Our second buying experience from this dealer was the best and w Steve Venden is a very detail-oriented, we’ll informed and customer focused provider. Our second buying experience from this dealer was the best and won’t be the last! More
by Catherine E
Other Employees Tagged: Karl Alvarez , Erin Chaparro, Steven Venden
May 28, 2018
Excellent attention and service. I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the mo I have been a Ferman customer for over ten years and have enjoyed their excellent customer service and quality cars from the least expensive to the most expensive. More
by PHILGRT42
Other Employees Tagged: Karl Alvarez , Kenny Russell, Steven Venden
May 28, 2018
Last free service under warranty, All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 All went well with this our final service under factory warranty.With only 11,300 miles on our 2014 series 435i convertible we intend to purchase a 3 yr extended warranty from Joe Cleaver by June 15-2018. Joe was our original service writer before he moved to mini.We hope to purchase the generation series 4 convertible when it enters the mark place in 2020-2021. More
by SILYTIGER
Other Employees Tagged: Robert Chodorowski, Joe Cleaver
May 28, 2018
Great service From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down From service, Oil changes to accessories this is a great place! I was scheduled for device and was given a loaner, everything was smooth. Hands down Ferman BMW with MY BMW! I highly recommend and continue to be your loyal patron! More
by aj7811
May 28, 2018
Great Service . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for . Great experience. Great people. Easy to schedule appointments Gave me great information about my car, and had the additional items I was looking for in the Parts Department. More
by daytonbills
Other Employees Tagged: Cesar Tereso , Jamie Byrd
May 28, 2018
Great service Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm Always have top notch service at FERMAN MINi over these past 10+ years since I bought my 1st of 4 MINIS. A bunch of great friendly people is the norm there in all departments I’ve had contacts with. More
by RLAVOIE04601
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