I love my job! Helping customers find the right car, with great customer service is my goal. And of course finding the best deal possible. I love to go to Big Bear and visit my daughter and grandchildren. Big animal lover, bring your dog with you! I grew up with 5 brothers, so as the only saleswomen here it goes without saying :) Please contact me and let me help you and your family enjoy a new car!
Read moreDealership Experience
10 yrs, 4 mos
Industry Experience
10 yrs, 4 mos
Specialties & Trainings
Elite Master Certified
Master Certified Mazda Professional
237 Reviews
Write a Review237 Reviews of Janell Keogh
June 29, 2018
Tustin Mazda Janell was a pleasure to work with - very accommodating and friendly. Got a good deal! Will recommend this dealership to my friends or family looking Janell was a pleasure to work with - very accommodating and friendly. Got a good deal! Will recommend this dealership to my friends or family looking for a Mazda. More
June 28, 2018
Best Mazda Dealer In The OC Great experience here at OC Mazda. From the time we inquired about the car to the time we got the keys to the car Janell went above and beyond to help Great experience here at OC Mazda. From the time we inquired about the car to the time we got the keys to the car Janell went above and beyond to help us get into the CX-5 that we wanted. Although we ran into some issues with the lease we were still able to find a way to get it done. Janell provided exceptional, professional, honest and friendly service. She made us feel as ease and never made anything seem pushy. Everyone at the dealership was genuinely nice and all seemed like they loved to work there. The dealership was even dog friendly. So our dog got to be a part of the buying process too :) Overall we couldn't have been more happy about the outcome. Thanks for all the hard work Janell! Will definitely be recommending you to all our family and friends. More
June 26, 2018
Exceptional If you're looking for exceptional customer service and great deals this is definitely the place. I just bought my 2016 Prius from Janell Keogh. I subm If you're looking for exceptional customer service and great deals this is definitely the place. I just bought my 2016 Prius from Janell Keogh. I submitted my inquiry Sunday evening and she got me approved and in my car the next day. She is so attentive and ever so helpful. The entire staff is welcoming and warm. I will definitely be making any future car buying at Tustin Mazda! Thank you so very much, Janell! More
June 20, 2018
Responsive, Patient, Knowledgeable Janell communicated with me through email and so did many others, but she was quick to respond and to stay in touch with me while waiting well after h Janell communicated with me through email and so did many others, but she was quick to respond and to stay in touch with me while waiting well after her assigned hours for the day. She was patient to make sure that I found exactly what was the best fit for me. She has a sense of humor and a strong sense of self. For that reason, I am grateful to have made her acquaintance and couldn't be happier with my new purchase. Her brother Kevin was the more experienced but they worked hand in hand to inform me about every aspect of the Miata I purchased. They make a good team; if only I had such a jovial relationship with my brother. Kevin not only gave me every detail about the Miata but also helped me program Pandora. They mad sure I felt welcome, informed, and happy about my purchase. More
Other Employees Tagged: Kevin Keogh , Janell Keogh, Kevin Keogh
June 12, 2018
Great experience I had a great buying experience at Tustin Mazda. I had Omar reach out to me really quickly with what Mazda I was looking at, what trim and color I was I had a great buying experience at Tustin Mazda. I had Omar reach out to me really quickly with what Mazda I was looking at, what trim and color I was interested in. He had a similar car waiting for me to test drive at my appointment. I had my test drive with Janell who was very nice and easy to work with. She was able to locate the car with all the things I wanted in it. They didn’t have my car at the Tustin location but they were able to get it to me by the next day and even set me up with a loaner until they brought it to me. I also worked with Debbie in finance who was able to help me get an affordable price for my car. Thanks Omar, Janell and the whole OC Mazda team for helping me get my new Mazda ! Zoom zoom More
Other Employees Tagged: Omar Jasso
May 25, 2018
Bought hard to find Mazda3 5-door I was looking for a very specific Mazda3 (red, hatchback, touring trim with a manual transmission). The dealership and Robert in particular were inst I was looking for a very specific Mazda3 (red, hatchback, touring trim with a manual transmission). The dealership and Robert in particular were instrumental in helping me locate the vehicle in question and having it arrive at the dealership prior to the holiday weekend. It was a very quick and painless process, and they were very willing to work with me on pricing based on competitive quotes from other dealerships. More
Other Employees Tagged: Victor Centeno, Javier Carvente , Robert Nelson
April 29, 2018
Great experience! Chance and Janell helped me out with purchasing my first new vehicle. They are very helpful, friendly and professional. 10/10 experience! I recommend Chance and Janell helped me out with purchasing my first new vehicle. They are very helpful, friendly and professional. 10/10 experience! I recommend that if you are buying a car you go see them! More
Other Employees Tagged: Chance Asue