Janell Keogh | Page 3

We visited Tustin Mazda to complete the purchase of new vehicles. Janell Keogh and everyone at the dealership was professional, responsive, and helpful. Great experience! vehicles. Janell Keogh and everyone at the dealership was professional, responsive, and helpful. Great experience! More

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Great experience in buying my first car. Appreciate all the help and information the staff at Tustin Mazda provided. Thanks Trevor Connelly Appreciate all the help and information the staff at Tustin Mazda provided. Thanks Trevor Connelly More

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Janell is so personable and authentic. She follows up and makes sure you are 100% taken care of. She is excellent with customer service. I feel very safe working with Janell and know th She follows up and makes sure you are 100% taken care of. She is excellent with customer service. I feel very safe working with Janell and know that she’s being honest and looking out for my best interest. This is my 3rd Mazda I’ve purchased from her. More

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I cannot say enough good things about Janell Keogh and Tustin Mazda! Hands down, it is the best dealership in town! I received a letter from Janell Keogh reminding me that the lease on my current Mazda wa Tustin Mazda! Hands down, it is the best dealership in town! I received a letter from Janell Keogh reminding me that the lease on my current Mazda was ending in the next few months. The letter also included information about the next steps I could take. It didn't stop with a letter. Janell called me to say "Hello" and check in to see how things were going for me. She wanted to make sure that I didn't miss an opportunity to take advantage of the current promotion that Tustin Mazda was offering. I scheduled my appointment with Janell and went to the dealership just a few days later. By the time I arrived, Janell had already walked the lot to confirm the car inventory so I would know exactly what cars were available for me. I quickly identified the next car I was interested in leasing. We then moved inside to begin the process of finalizing the new terms of a new lease. A few minutes later, John Patterson, the owner of the dealership passed by to greet me and thank me for my business. Shortly after that, I finished up the paperwork and I was out the door and on my way. The experience was so personal yet professional, efficient and thoughtful. The lease of this 2023 CX-5 Mazda is the 10th car with Tustin Mazda. I wouldn't think of going anywhere else. If you are looking for a car, contact Janell. You won't regret it! More

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I cannot say enough good things about Janell Keogh and Tustin Mazda! Hands down, it is the best dealership in town! I received a letter from Janell Keogh reminding me that the lease on my current Mazda wa Tustin Mazda! Hands down, it is the best dealership in town! I received a letter from Janell Keogh reminding me that the lease on my current Mazda was ending in the next few months. The letter also included information about the next steps I could take. It didn't stop with a letter. Janell called me to say "Hello" and check in to see how things were going for me. She wanted to make sure that I didn't miss an opportunity to take advantage of the current promotion that Tustin Mazda was offering. I scheduled my appointment with Janell and went to the dealership just a few days later. By the time I arrived, Janell had already walked the lot to confirm the car inventory so I would know exactly what cars were available for me. I quickly identified the next car I was interested in leasing. We then moved inside to begin the process of finalizing the new terms of a new lease. A few minutes later, John Patterson, the owner of the dealership passed by to greet me and thank me for my business. Shortly after that, I finished up the paperwork and I was out the door and on my way. The experience was so personal yet professional, efficient and thoughtful. The lease of this 2023 CX-5 Mazda is the 10th car with Tustin Mazda. I wouldn't think of going anywhere else. If you are looking for a car, contact Janell. You won't regret it! More

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As soon as I started to walk the lot I heard a friendly, “How are you today?” from Janell. Through the whole experience of buying a car from her I felt at ease, informed and heard. I feel so lucky to have h “How are you today?” from Janell. Through the whole experience of buying a car from her I felt at ease, informed and heard. I feel so lucky to have had the opportunity to work with the only saleswoman because that’s honestly the energy I really needed today. The experience was quick and fun! After my purchase Janell sat in my new car with me and helped me pair my MyMadzda keyless entry and she explained every button on the interior AND gave suggestions on my settings. This was my best car buying experience by far and I’m so thankful. More

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Janell was very helpful and knowledgable in helping my husband and I purchase a new car, We felt at ease with her during the entire process. Would recommend her to anyone looking to purchase a new car! husband and I purchase a new car, We felt at ease with her during the entire process. Would recommend her to anyone looking to purchase a new car! More

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Super satisfied with the service at Tustin Mazda from the maintenance staff all the way to sales! Would highly recommend a friend or family member to come here maintenance staff all the way to sales! Would highly recommend a friend or family member to come here More

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Janell had helped me purchase my very first car and she had made the process very easy! She had kept me updated about when my car will be at the dealership and was very informative. I definitely recomme had made the process very easy! She had kept me updated about when my car will be at the dealership and was very informative. I definitely recommend having her help you out if you’re looking to purchase a Mazda! More

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Bought my very first car here with Janell as my sales representative! She was the best! Very honest, clear, and fun! She helped make my experience so great! Everyone was so helpful and kind. So glad I representative! She was the best! Very honest, clear, and fun! She helped make my experience so great! Everyone was so helpful and kind. So glad I chose Tustin Mazda. More

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