I love my job! Helping customers find the right car, with great customer service is my goal. And of course finding the best deal possible. I love to go to Big Bear and visit my daughter and grandchildren. Big animal lover, bring your dog with you! I grew up with 5 brothers, so as the only saleswomen here it goes without saying :) Please contact me and let me help you and your family enjoy a new car!
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Specialties & Trainings
Elite Master Certified
Master Certified Mazda Professional
236 Reviews
Write a Review236 Reviews of Janell Keogh
March 15, 2023
Janell Keogh was extremely helpful through the whole purchasing process. It was a pleasure meeting her. I wish all dealerships had a person like her who really care about their clients. Excellent serv purchasing process. It was a pleasure meeting her. I wish all dealerships had a person like her who really care about their clients. Excellent service. More
Other Employees Tagged: Farough Dabiriri
March 06, 2023
Dylan in service is AWESOME! So kind and welcoming. Very knowledgeable. Never tried to up-sell. So kind and welcoming. Very knowledgeable. Never tried to up-sell. More
Other Employees Tagged: Dylan Roberts
March 03, 2023
Omar just did a great job. Not always easy to handle all the upcoming issuses and problems which occur for international (EU) buyers....but he helped a lot and it took a little Not always easy to handle all the upcoming issuses and problems which occur for international (EU) buyers....but he helped a lot and it took a little time but we made it. Just a great car and he only advised us for stuff we really wanted and need. Thank you again and see you for our next MX-5. PS Mazda is just a great brand ;-) More
Other Employees Tagged: Omar Jasso
February 27, 2023
Janell provided the ultimate customer experience. I hadn't purchased a vehicle in over 20 years and she guided me through the entire process. Once I got to the dealership she welcomed me and my two I hadn't purchased a vehicle in over 20 years and she guided me through the entire process. Once I got to the dealership she welcomed me and my two small boys so kindly. She got my boys hot chocolates and set them up in the kids room which made the signing process for me flawless. The car was pulled up to the front and ready for us and the whole process took a little over an hour. I loved the experience with her, the dealership was a warm environment and I will recommend her and the dealership to everyone! Thank you Janell and Tustin Mazda you are all great!! More
January 31, 2023
Emailed 3 Mazda Dealerships and Janelle was the only one who answered my specific question, no sweet talk or sugar coating just a plain straight answer, originally I was going to buy a used Mazda from anoth who answered my specific question, no sweet talk or sugar coating just a plain straight answer, originally I was going to buy a used Mazda from another dealer and after a short conversation with her she made me realize the “New Car option” was a better idea, I wast first sold on her integrity and that made me give her my undivided attention Thank you Janelle, you made the experience smooth and seamless More
January 31, 2023
If you want to buy Mazda, Janell is absolutely person you want to work with. She is is always quick to respond and straightforward to answer any questions. She is helpful and nice. If anyone wants to buy a M want to work with. She is is always quick to respond and straightforward to answer any questions. She is helpful and nice. If anyone wants to buy a Mazda, I would recommend her. I selected Mazda cx30 as my first car, it is a perfect choice. Thanks, Janell. More
January 29, 2023
Janell was very helpful. She brought in other staff to help answer questions, gave us room to talk over or decision and was not pushy in any way. She was even helpful after t She brought in other staff to help answer questions, gave us room to talk over or decision and was not pushy in any way. She was even helpful after the purchase by taking the time to walk us through all the settings on our new vehicle. She made the car buying experience a pleasure. More
Other Employees Tagged: Chance Asue
January 29, 2023
Janell and the dealership were great. They took their time to answer all of our questions without us feeling any pressure. It was a great experience. They took their time to answer all of our questions without us feeling any pressure. It was a great experience. More
Other Employees Tagged: Chance Asue
January 26, 2023
I recently bought a car from Tustin Mazda and I worked with Janell from sales. This is my second time working with her. She was also the salesperson for a car I bought a few years back. I can't recommend with Janell from sales. This is my second time working with her. She was also the salesperson for a car I bought a few years back. I can't recommend her highly enough. She presents all the options in a transparent way, and lets the customer make his/her own decsion. More
December 31, 2022
Victor took the time to actively listen to my needs, wants and concerns. I am grateful to him, Dong and Tustin Mazda for the package they put together for me. Financing was a breeze; a special thanks to wants and concerns. I am grateful to him, Dong and Tustin Mazda for the package they put together for me. Financing was a breeze; a special thanks to Debbie for her guidance and the laughs. Overall my experience went above and beyond my expectations. I highly recommend Victor and Tustin Mazda for your vehicle purchasing needs. More
Other Employees Tagged: Victor Centeno, Jeff Walker, Omar Jasso, Dylan Roberts, Elle Cervantes, Tony Mattingly