Jannelle Giacomo
Jannelle Giacomo at Lexus of Akron-Canton
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Jannelle Giacomo | Page 3

Finance Director

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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4.9
228 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

15 yrs, 9 mos

4.9

228 Reviews

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228 Reviews of Jannelle Giacomo

December 30, 2023

Dealership Rating
Employee Rating

Beautiful facility. Sales/Finance associates were very knowledgeable and professional. Over all excellent experience. Lexus Akron/Canton is the best car buying experienc More

by joelgiacomo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Lexus of Akron-Canton responded

Joel, we're delighted to know you had an excellent experience at Lexus of Akron-Canton and that Shelley was able to assist you so well. We look forward to seeing you when it's time for your next car!

December 26, 2023

Dealership Rating
Employee Rating

The entire process with Mike Gentile and Lexus went perfect! They were extremely accommodating and incredibly helpful. I am very thankful for the entire team for making my first Lexus purchase an enjoy More

by Nicole T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gentile , Tim Travise

Dec 26, 2023

Lexus of Akron-Canton responded

Nicole, we're so glad to know that Mike and our team at Lexus of Akron-Canton made your first Lexus purchase a memorable one! Thanks for sharing your experience!

December 23, 2023

Dealership Rating
Employee Rating

Mr. Mark Stacy is a great sales representative and wonderful person. Thank you Mr. Stacy More

by gijuroed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Stacy

Dec 26, 2023

Lexus of Akron-Canton responded

Thanks for recognizing Mark's stellar service and approach. The team at Lexus of Akron-Canton wishes you safe miles ahead!

December 20, 2023

Dealership Rating
Employee Rating

Mark Stacy could not have been more helpful in the purchase of our daughter’s first certified Lexus. He took the time (made sure the whole Lexus team) took time to answer all her questions. From the t More

by jodisfettman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Stacy

Dec 21, 2023

Lexus of Akron-Canton responded

We're delighted to know that Mark and our team at Lexus of Akron-Canton were able to provide a memorable car-buying experience for your daughter! We always aim to build trust with our customers — thanks so much for recognizing this. We hope she loves the new ride!

December 20, 2023

Dealership Rating
Employee Rating

Pleasant to deal with. Knowledgeable about the product, excellent to deal with. Pleasure to do business with! More

by Ad0920
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tope

Dec 20, 2023

Lexus of Akron-Canton responded

We're delighted to know you had a stellar experience with us at Lexus of Akron-Canton! Thanks for choosing us — we appreciate your business!

December 14, 2023

Dealership Rating
Employee Rating

Knows their product well. Enjoyable purchase for us. Would buy here again. Everyone is polite and business like. Thanks! More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tope, Drew,Gabe

Dec 14, 2023

Lexus of Akron-Canton responded

Bob, we're glad to know you had an enjoyable purchase experience at Lexus of Akron-Canton. Thanks for the kind words and your willingness to return! Enjoy your new ride!

December 09, 2023

Dealership Rating
Employee Rating

Ruth sent emails inquiring about my concerns and any must-haves. Then I made a trip to the dealership, and Ruth showed such an interest in finding the right car for me. She was professional, listened, More

by barberio204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham, Veronica Ostrowske

Dec 11, 2023

Lexus of Akron-Canton responded

We're delighted to know that Ruth was able to provide you with the excellent experience we strive for. Your feedback about her professionalism and communication skills is greatly appreciated! We hope you enjoy your new car from Lexus of Akron-Canton.

December 08, 2023

Dealership Rating
Employee Rating

Great service as always. Shelley is the best. She communicated every step of the way and made sure I was fully satisfied in my purchase. More

by Alexpelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin

Dec 08, 2023

Lexus of Akron-Canton responded

Alex, we're glad to know Shelley provided great help and kept you informed throughout your purchase at Lexus of Akron-Canton. Thanks for the positive feedback, we hope you enjoy your new ride!

November 25, 2023

Dealership Rating
Employee Rating

Thank you Mike for a smooth transaction and great service. I would definitely work with you again! More

by mallred1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Gentile

Nov 27, 2023

Lexus of Akron-Canton responded

Thank you for leaving Lexus of Akron-Canton a five-star review! We are thrilled that Mike delivered a smooth transaction. Congrats on your new ride!

November 21, 2023

Dealership Rating
Employee Rating

Mike Gentile was highly recommended by several friends. He is very knowledgeable, friendly, and I couldn't be happier with the Lexus he helped me find. I appreciate you, Mike!!! What a great experience ove More

by carrielynnecarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gentile

Nov 22, 2023

Lexus of Akron-Canton responded

Carrie, we're delighted to know that Mike lived up to the high recommendations and helped you find your perfect Lexus at our Akron-Canton dealership. Thank you for sharing your experience with us! Enjoy your new Lexus!

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