Jannelle Giacomo
Jannelle Giacomo at Lexus of Akron-Canton
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Jannelle Giacomo | Page 4

Finance Director

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

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4.9
228 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

15 yrs, 10 mos

4.9

228 Reviews

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228 Reviews of Jannelle Giacomo

November 13, 2023

Dealership Rating
Employee Rating

Beautiful new dealership. Was treated great from start to finish. Really appreciate their service wonderful experience! More

by Philip Hovatter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stacy

Nov 13, 2023

Lexus of Akron-Canton responded

Philip, we're delighted to know you had a fantastic experience at our new Lexus of Akron-Canton dealership. We appreciate your kind words about the service!

November 11, 2023

Dealership Rating
Employee Rating

Tyler and the team did a great job for. I am very pleased with my purchase. More

by mrock202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Tope

Nov 13, 2023

Lexus of Akron-Canton responded

We are glad to hear that Tyler took excellent care of your automotive needs. Thanks for choosing Lexus of Akron-Canton.

November 10, 2023

Dealership Rating
Employee Rating

From top to bottom, this dealership and its employees are first rate! They are all so extremely knowledgeable and helpful throughout the entire buying experience. Pete, Shab, Janelle, and Kari are all since More

by Denny P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shab Tadayon, Kari Scherer

Nov 13, 2023

Lexus of Akron-Canton responded

Denny, it's fantastic to know that Pete, Shab, Janelle, and Kari provided you with a top-notch experience at Lexus of Akron-Canton. We truly appreciate your kind words about our team!

November 07, 2023

Dealership Rating
Employee Rating

Kari Scherer did a fabulous job of working with me! She paid special attention to what I wanted in a vehicle and made me feel as though I were her only client! Similarly, the Finance Director was extre More

by Tynesl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kari Scherer , Drew

Nov 08, 2023

Lexus of Akron-Canton responded

We're delighted to know that Kari and Janelle made your experience at Lexus of Akron-Canton a memorable one! It's great to see our team was able to assist you in finding the perfect vehicle. We appreciate your loyalty and look forward to serving you for many years ahead!

November 06, 2023

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Employee Rating

We have always appreciated the very personal and responsive customer service at Lexus Akron-Canton. Ruth was great to work with! More

by jilld181
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham

Nov 06, 2023

Lexus of Akron-Canton responded

Jill, we're so glad to know you've consistently enjoyed working with us at Lexus of Akron-Canton! Thanks for the shout-out about Ruth - she'll be pleased to see your kind words!

November 04, 2023

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Employee Rating

My experience with Lexus was outstanding. customer service was excellent, l can not say anything but wonderful experience l has at the dealership Yoko is wonderful. More

by karonsuddeth05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shab Tadayon, Nikolas Rair, Yoko Tsutsui , Arshiq Khan

Nov 06, 2023

Lexus of Akron-Canton responded

We're so glad to know you had an outstanding experience with us at Lexus of Akron-Canton! Your kind words about our customer service and Yoko are greatly appreciated. Thank you for your review!

November 04, 2023

Dealership Rating
Employee Rating

Yoko Tsutsui was great helping us buy our second Lexus! The test drive of the NX 350h was great. Very smooth transition from test drive, to trade in evaluation to purchase of the new vehicle. More

by rtgriffin1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 06, 2023

Lexus of Akron-Canton responded

We're delighted to know that Yoko and our team at Lexus of Akron-Canton could assist in making your second Lexus purchase a smooth one. Enjoy the ride in your new Lexus NX 350h!

October 21, 2023

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Employee Rating

Our experience with Ruth and her Team was flawless. Bought site unseen and still flawless. More

by thomasjbabcockjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruth Ham, Jennifer Royce

Oct 23, 2023

Lexus of Akron-Canton responded

We're all about creating positive experiences at Lexus of Akron-Canton, Thomas! We're thrilled to read that you felt it with Ruth and our team. Congratulations on your purchase and we hope to see you again anytime soon!

October 14, 2023

Dealership Rating
Employee Rating

Dealership is very modern and up to date. Tammy was very professional and explained the vehicle features and benefits so well that we bought the car! More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tammy Ponomarenko

Oct 16, 2023

Lexus of Akron-Canton responded

Tom, we're glad to know you had a positive experience with Tammy at Lexus of Akron-Canton. We hope you're enjoying all the features and benefits your new car has to offer!

September 28, 2023

Dealership Rating
Employee Rating

Jennifer Royce was very friendly and helpful. The dealership is very cooperative and accommodating. The staff treats customers as if they are special. More

by Dday715540
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Royce

Sep 29, 2023

Lexus of Akron-Canton responded

We're delighted to know that Jennifer and our team at Lexus of Akron-Canton were able to provide you with the top-notch service we strive for. Thanks for taking a moment to share your experience with us. We look forward to seeing you again in the future!

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