Jared Jeschelnig | Page 16

OUTSTANDING!! I purchased an i8 sight unseen over the internet from BMW of Westlake, OH. Live in Florida, so this was a unique and very new experience. Jerry Mancin I purchased an i8 sight unseen over the internet from BMW of Westlake, OH. Live in Florida, so this was a unique and very new experience. Jerry Mancini was my salesperson. ABSOLUTELY AMAZING!! From start to finish: knowledgeable, kept in touch (Email and text), and gave me the best price possible. Today Jerry hooked me up with Ian, the i8 Genie--in the past, I've had a Genie, in person at the dealership, guide me through the car I just purchased--Ian took me on a cell-phone guided tour for almost one hour (I was sitting in my i8 in Florida, and he was in the showroom i8 in Ohio!). And, if I have any additional questions (like, hey, I love sports cars but I didn't know how to "plug" this one in!!), I have both Jerry's and Ian's personal cell number. Can't underscore enough what an amazing and personal experience buying this car was--and during the COVID-19 pandemic. Recommend BMW of Westlake without reservations! More

by DOUGBRUST Verified Customer Verified Customer

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First class, friendly, easy to work with. I would recommend this dealership to any of my friends. John, particularly, is a low pressure salesman who knows his products very well. recommend this dealership to any of my friends. John, particularly, is a low pressure salesman who knows his products very well. More

by BRIANGREENFIELD Verified Customer Verified Customer

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The staff was very friendly , accommodating and eager to earn my business. They were very knowledgeable and helped answer any questions that I had. They made the buying process very easy and handled pretty earn my business. They were very knowledgeable and helped answer any questions that I had. They made the buying process very easy and handled pretty much everything . More

by JAMES Verified Customer Verified Customer

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A Pleasant Buying Experience Had a specific vehicle in mind, and BMW of Westlake was the only dealership that had something similar at the time. Emailed in and received a prompt Had a specific vehicle in mind, and BMW of Westlake was the only dealership that had something similar at the time. Emailed in and received a prompt response. Scheduled a test drive and was given a great overview of features and solid recommendations on options. Without asking, I was given discounts and promotions on the car. I had to order mine, and it did take 12 weeks, but it had to be built in Germany. On delivery, they had already adjusted down my deal based on the then current incentives. Had the car prepped and ready and walked me through the process. Just a buying pleasure. Great Team, very fair and proactive on pricing and deals. More

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Great experience BMW Westlake and John Redden made this transaction very easy and very efficient. From day one John was incredibly responsive yet not pushy. He answere BMW Westlake and John Redden made this transaction very easy and very efficient. From day one John was incredibly responsive yet not pushy. He answered every question I had, and was very professional and pleasant to work with. He and one of their Geniuses even drove the vehicle down to Columbus for an in-person delivery - and with a full tank of gas. I am very pleased with the overall process and the high levels of customer service provided by John and the dealership. More

by MICHAEL.JORDAN0 Verified Customer Verified Customer

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BMW X1 Purchase - High Quality Service We had a great experience in purchasing a new 2019 X1 from this dealership. We traveled 2.5 hours to make the purchase so we had to entrust the team ( We had a great experience in purchasing a new 2019 X1 from this dealership. We traveled 2.5 hours to make the purchase so we had to entrust the team (Nez in particular) with pictures of the vehicle. We found the highly sought after White 2019 X1 online and felt very comfortable with our online interaction that we committed to purchase. When we arrived everything was as advertised and even better. The level of service and professionalism was 10 star! Thanks to the Westlake BMW Team and particularly Nez for the great experience. we would recommend this dealership to anyone More

by GATORS6558 Verified Customer Verified Customer

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Phenomenal experience Exceptional customer experience throughout my lease end and new lease initiation. Worked with me to find exactly the right car despite my heavy travel Exceptional customer experience throughout my lease end and new lease initiation. Worked with me to find exactly the right car despite my heavy travel schedule and being out of the area most of the time. Respected my time and made the experience quick and seamless. More

by MATT Verified Customer Verified Customer

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Fabulous Our experience was so wonderful... I absolutely hate the car buying process and this is my 2nd BMW and once again I was not disappointed.... if you wa Our experience was so wonderful... I absolutely hate the car buying process and this is my 2nd BMW and once again I was not disappointed.... if you want a great price, great service, and friendly staff you need to visit BMW of Westlake 💋💋 More

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Jimmy was great Jimmy was easy to deal with and simplified the buying process. I would recommend the dealership to others considering a new car purchase. Everyone was Jimmy was easy to deal with and simplified the buying process. I would recommend the dealership to others considering a new car purchase. Everyone was very friendly. More

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Great Experience Stopped in from Pittsburgh as the dealership had the vehicle that I wanted in stock. Within 24 hours, we got to a mutually agreeable price and I was Stopped in from Pittsburgh as the dealership had the vehicle that I wanted in stock. Within 24 hours, we got to a mutually agreeable price and I was driving back home with my new 2019 X5. The dealership was first class - I was treated with courtesy & respect. Secondly - any concerns I had with buying a vehicle out of state were alleviated. I'd recommend this dealership for sure and will refer others looking for a new BMW. More

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