

Jasmin Umanzor
Volvo Certified Service Advisor
Crest Volvo Cars
6020 State Highway 121
Frisco, TX 75034
Dealership Experience
4 mos
Languages Spoken
English
43 Reviews
Write a Review44 Reviews of Jasmin Umanzor
September 28, 2025
Really disappointed with Volvo. I visited for a 10,000-mile service and a warranty repair for the sunroof molding. After the service, while driving home, the undercover plate fell o I visited for a 10,000-mile service and a warranty repair for the sunroof molding. After the service, while driving home, the undercover plate fell off on the highway. More
September 27, 2025
Jasmin is really professional, friendly and warmhearted. Besides helping me and my wife on the recent maintenance, she even helped us schedule the next interior detailed cleaning service on the same date fo Besides helping me and my wife on the recent maintenance, she even helped us schedule the next interior detailed cleaning service on the same date for our convenience. More
September 19, 2025
Had an issue come up with no warning. They were able to get it in, diagnose it, get parts & repair, all in the same day. Love that they wash the car also. Thank you for everything! They were able to get it in, diagnose it, get parts & repair, all in the same day. Love that they wash the car also. Thank you for everything! More
Other Employees Tagged: Bryce Williams
September 18, 2025
Device experience was okay. Asked to replace driver side wiper, which was not done. Also, I got mixed explanations about the 6 month service reminder that popped up on the displ Asked to replace driver side wiper, which was not done. Also, I got mixed explanations about the 6 month service reminder that popped up on the display. When I called in the advisor said it was probably for a six-month oil service. When I arrived I was told it was for reapplication of paint protection. More
September 15, 2025
I had paint protection applied to my car at your service center last week. Since then my daughter and I have noticed an unpleasant smell inside the vehicle, which seems related to trapped moisture. Later center last week. Since then my daughter and I have noticed an unpleasant smell inside the vehicle, which seems related to trapped moisture. Later, I discovered moisture under the floor mat, suggesting that the mat may have been placed back into the car while still wet after washing. This is not only uncomfortable but also unhealthy. Please ensure more care is taken in the future to avoid such issues. More
September 04, 2025
Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More
Other Employees Tagged: Jeremi Chapman, Lyn Ford, Tim Taylor, Ally Gallagher, Jordan Farmer, Bryan Bingham, Bryce Williams, Mark Morgello