Jasmin Umanzor

Nothing to add, it was a simple free oil change. Car was returned to serviced and clean Car was returned to serviced and clean More

by R-MALOY Verified Customer Verified Customer

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Hoping this is a one time issue, but there weren't clear communications about timelines from when car was queued for service, updates on the inspection, and when the car would be ready. Service representati communications about timelines from when car was queued for service, updates on the inspection, and when the car would be ready. Service representative should have reached out more often to provide updates either via text or phone call. More

by jodoo Verified Customer Verified Customer

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Service advisor was new. Requested for service vehicle online but was told that the note area on their website is not read. Requested for service vehicle online but was told that the note area on their website is not read. More

by Vino Verified Customer Verified Customer

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Crest had always been great to work with. Service and car sales has been a pleasure to work with. Service and car sales has been a pleasure to work with. More

by Mightymizzou Verified Customer Verified Customer

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Excellent service! My advisor was professional, attentive, and truly cared about my needs—making the entire experience smooth and stress free My advisor was professional, attentive, and truly cared about my needs—making the entire experience smooth and stress free More

by LINKRJ Verified Customer Verified Customer

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Excellent service! My advisor was professional, attentive, and truly cared about my needs—making the entire experience smooth and stress free My advisor was professional, attentive, and truly cared about my needs—making the entire experience smooth and stress free More

by mrityunjay9 Verified Customer Verified Customer

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I had a wonderful experience with Jasmin. She took really good care of me and kept me notified regarding the status of my vehicle. It’s refreshing to receive good service. She took really good care of me and kept me notified regarding the status of my vehicle. It’s refreshing to receive good service. More

by mauricedjelks Verified Customer Verified Customer

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I am always so impressed by the level of customer service Crest consistently provides. As a leader in a fortune 50 company, I'm frankly jealous and curious if this is unique to Crest or consistent across Vol Crest consistently provides. As a leader in a fortune 50 company, I'm frankly jealous and curious if this is unique to Crest or consistent across Volvo as well how Crest has cultivated this culture. Fabian and Mark in the service center both made me feel as if I was a famous person and connected me with Mark who is helping me plan my next vehicle purchase. Caden gave me his time to test drive a cx60 while mark was away for lunch and was so knowledgeable about the product he supports. I don't know the name of the two ladies in the loaner department but they both two just really made me feel comfortable and were so helpful. More

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Great work, will definitely come again, everyone was very professional and helpful. Took care of everything professional and helpful. Took care of everything More

by MIKEWILLIAMS76901 Verified Customer Verified Customer

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Great service. Was able to quickly get me in and do the needful. Great job Was able to quickly get me in and do the needful. Great job More

by GUNJAN17SHARMA Verified Customer Verified Customer

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