"Nik was awesome!"
I called Nik prior to heading to the dealership to look at a 2018 Chrysler Pacifica. I had every intent on test driving the car and listening/evaluating the best price Nik could get me on the car but most likely sleeping on it over night before making a decision. Needless to say that did not happen. Nik and his manager were able to get me into the technologicaly advanced Touring L model for an amazing price that I could not walk away from. After all of the paperwork formality was completed Nik followed me home to deliver the new car to my much appreciative wife. He then drove the vehicle I traded in back to the dealership for me. Hopefully it will be a long time before I need to purchase another new car but when I do I will most assuredly deal with Nik. He was very knowledgeable of the vehicles he sells as well as made the typically stressful process of buying a car smooth and enjoyable.
They were great to work with and very professional. They worked with use to make sure we got what we wanted. Will go back again.
"Exceptional Service & Dealership!!!"
From the very start, I was impressed with the Heritage Chrysler Dodge Jeep Ram Parkville dealership! When I first began searching for/comparing dealers & their prices for a 2018 Jeep Compass 4x4, this dealership offered the lowest prices by far!! After realizing this, I called ahead & spoke with Fred Leavitt to make sure that they had the cars in stock that I was looking at (which they did). Fred Leavitt helped answer all of my questions & went above & beyond throughout the entire visit. He made sure that I was going to be comfortable with the pricing/payments (even lowering the price to make me feel even more confident in being able to afford the car), as well as making sure that the Jeep Compass was the right car for me. I never felt pressured into making a decision quickly or even at all, as Fred was extremely patient and accommodating. I ended up purchasing the 2018 Jeep Compass Altitude 4x4 for an amazing price, and after the deal was completed, Fred continued to go above & beyond with his service. He took me out to my new car & showed me everything I could possibly need to know about it, including how to work all of the technology features, lights, modes, etc. In addition, he explained all of the warranties/policies, made suggestions about maintenance (I.e. when to rotate tires), & gave me his card & let me know that I could contact him at any point after the purchase should I have any questions. Needless to say, Fred & the rest of the team at Heritage CDJR Parkville were amazing, even staying wayyy past close to help me with my car buying experience. I couldn’t imagine purchasing my first car from any other dealership & HIGHLY RECOMMEND them to anyone!!
"2018 Jeep rubicon"
Knew exactly what I wanted and what price I was willing to leave with and Jeffrey Webber was able to work it out with me. Of course you’ll get the, I need to talk to my manager to get this price talk but at the end they were all very helpful and willing to work with me. Would go back. Jason was great as well, I ended up getting the auto armor and key fob replacements.
"Always a pleasure dealing with Jeremy."
Jeremy is knowledgeable courteous and makes the entire buying experience a pleasure. This is my second purchase and I consider myself a customer for life.
"My first visit to Heritage."
My husband and I were there to purchase vehicle. Jeff was very helpful to us and so were Chad and Jason. Thank so much for your assistance.
"Rodger Shea "
Rodger Shea is a very professional, personable,& knowledgeable young man. He truly is concerned about placing his customers in the vehicle that will answer all of their needs & provide them with long term satisfaction. Working with Rodger was a low-key, no pressure, & very pleasant experience. He has repeatedly offered long term assistance & answers in regard to my Jeep Grand Cherokee. I highly recommend Heritage CDJ Parkville & especially Rodger Shea for your car purchase endeavors.
"Straightforward - Jeep Wrangler Purchase"
- JL Wrangler
Visited to order the New Jeep Wrangler. Was treated perfectly from start to finish. My salesman Fred was low key, knew the product and was a pleasure to deal with. Low pressure and no games.
"It was great"
- Kimberly Green
I really enjoyed working with my Mr Mike he was patient and understanding by the time I left Heritage I felt like we were family and that we had known each other for years. It was really a pleasure being with them that evening. And I will be recommending all my family and friends to go to Heritage.
"Recently Purchased JEEP Renegade "
I live a good hour or so away from Heritage, however due to the amazing reviews on Auto Trader I decided to make the trip and could not be happier. The dealership itself was very clean and tidy, and my salesmen Nik already had the car I inquired about pulled around and ready. I took the test drive and loved the JEEP, than it came down to working the numbers. I have to say I believe I received a fair trade in value for my old car, between the work that needed to be done to sell it, it was a decent offer. Nik took the time to sit down and go over basically every term length and kept working with the numbers to see what would be best for me. When it came down to finance, Jason was also a pleasure to work with, I knew what I wanted or didn't want as far as service and finances. He was not overly pushy to get me to add on services, he made appropriate suggestions, but left me to my own decisions. Both of these associates are newer to Heritage ( so they don't have as many reviews), but please don't hesitate to ask for them. I also received a 75 dollar gift card towards gas for my visit. I highly recommend Heritage.