Jason Peters | Page 2

Ana Lima made my experience incredible and seamless. She was knowledgeable, friendly, and made me feel so comfortable in making this purchase. She was knowledgeable, friendly, and made me feel so comfortable in making this purchase. More

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The service department, especially now that Jason Peters has been promoted, is solid and I believe reliable and trustworthy despite the constraints they have to cope with under Morgan ownership. In contras has been promoted, is solid and I believe reliable and trustworthy despite the constraints they have to cope with under Morgan ownership. In contrast, the sales department continues to be dreadful. It took the finance department to ultimately sort out the mess on a lease buy-out that took far too many hours and 4 visits. Of note, Lexus Financial Services, a division of Toyota Motor Corporation, is atrocious and added insult to injury on this matter. The tension between LFS and the dealers and indeed Lexus itself is evident. LFS now has two formal complaints registered with them, still without a proper follow-up from Cynthia Tenhouse, VP Marketing, as repeatedly requested. Lexus's ad campaign offers, "Experience Awesome". As a career global ad executive, this corporation knows that to fulfill such a promise it must be delivered across all touch points and when it is not, even when its product is terrific, its brand equity will suffer! More

by Tony Jarvis Verified Customer Verified Customer

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Sales and service were all 5-star Lexus quality. Very pleasant, knowledgeable and service-oriented. Very pleasant, knowledgeable and service-oriented. More

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Mark was a pleasure to work with. We found him very knowledgeable on the car we were looking at. He made the purchasing of the car a pleasant experience We found him very knowledgeable on the car we were looking at. He made the purchasing of the car a pleasant experience More

by rjcody1776 Verified Customer Verified Customer

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Staff is very professional and helpful. Jason Peters is awesome! Aside from loving my Lexus, Jason is the main reason I keep coming back for service. Jason Peters is awesome! Aside from loving my Lexus, Jason is the main reason I keep coming back for service. More

by ROBYNSJEEP Verified Customer Verified Customer

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Friendly sales people. No pressure sales. Very good service. The service department is excellent. They explain all needed repairs and document them with video. They ke No pressure sales. Very good service. The service department is excellent. They explain all needed repairs and document them with video. They keep my car running great. More

by drzillmer Verified Customer Verified Customer

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My salesman was extremely nice and helpful. They located a car that I liked and had it brought to the dealer in my area. My salesman kept me informed and made the purchase very convenient. They located a car that I liked and had it brought to the dealer in my area. My salesman kept me informed and made the purchase very convenient. More

by KMURRAY13 Verified Customer Verified Customer

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I was completely satisfied with the professionalism that Darryl Williams performed. Chuck and Kenny in the finance department were equally attentive. And provided premier customer service. Darryl Williams performed. Chuck and Kenny in the finance department were equally attentive. And provided premier customer service. More

by LENNYNTINA Verified Customer Verified Customer

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I’ve been a Sarasota Lexus customer for over 11 years. I keep buying Lexus cars because of this dealership and it’s team members. I keep buying Lexus cars because of this dealership and it’s team members. More

by VALERIEMCCARTNEY Verified Customer Verified Customer

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The people are wonderful to work BUT I really want to get my new car washed. Please fix the car wash! my new car washed. Please fix the car wash! More

by kathy46 Verified Customer Verified Customer

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