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Jason Simons

Overview Reviews (981)

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Jason Simons

Jason Simons | Page 56

Service Manager

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.7

981 Reviews

Overview Reviews (981)

Dealership Experience

15 yrs

Industry Experience

28 yrs, 6 mos

4.7

981 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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981 Reviews of Jason Simons

April 20, 2022

Dealership Rating

Employee Rating

Service department staff is rude and scam their customers. I will never schedule or recommend this Nissan dealership to anyone for service or to purchase a vehicle, EVER! customers. I will never schedule or recommend this Nissan dealership to anyone for service or to purchase a vehicle, EVER! More

by CORINASALAZAR1797

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Luke Clearwater

Apr 20, 2022 -

Tynan's Nissan Aurora responded

Hello Corina, Thank you for taking the time to review your recent service visit at our dealership. I am confused how you believe we scammed you. You brought your vehicle in for a diagnosis assuming the problem was related to an accident you had over a year ago. You had stated that you felt the collision center didn't fully repair the vehicle. In fact, the only time you have brought either of your two vehicles here as because another shop didn't fix it properly. We diagnosed your vehicle properly and gave you options. Along the way, you kept telling me I was wrong, that the input speed senor wasn't located inside the transmission and that you were able to get the part from a local parts store. I explained that the sensor they looked up was not in fact the input speed senor but a vehicle speed sensor- two different things. You also didn't believe the technicians findings of fluid leaking from multiple areas because your other shop hadn't told you about them, so I provided photos showing the leaks. During our many conversations, I felt it was best you get a second opinion from someone you trusted, specifically the mechanic that looked at your vehicle before us and couldn't determine what the issue was. I didn't charge you anything for the time spent diagnosing your vehicle and let you pick it up free of charge. That doesn't sound like a scam to me.

April 20, 2022

Dealership Rating

Employee Rating

Great service, and great atmosphere the workers did a great job on my foreign. No cap. great job on my foreign. No cap. More

by SamDog

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater , Brian Laatsch, Agustin Lopez

Apr 21, 2022 -

Tynan's Nissan Aurora responded

Thank you for the wonderful feedback! We appreciate you trusting the Tynan's Nissan Aurora team with your vehicle and hope we have the opportunity to serve you again in the future!

April 20, 2022

Dealership Rating

Employee Rating

I was surprised how fast they did my oil change, they told me 3 hours waiting time and it was only 1/2 hour, excelent service told me 3 hours waiting time and it was only 1/2 hour, excelent service More

by L.SALAZAR12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Agustin Lopez

Apr 20, 2022 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're so glad you came to visit us here at Tynan's Nissan Aurora and we hope to see you again next time!

April 16, 2022

Dealership Rating

Employee Rating

Staff is extremely friendly and always keep you updated on progress of work. Great job! on progress of work. Great job! More

by CAROL1.MILLS1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan , Not sure of their names?!! All staff were helpful!

Apr 19, 2022 -

Tynan's Nissan Aurora responded

Thank you for trusting the Tynan's Nissan Aurora team with your service needs! We appreciate your support and look forward to seeing you next time!

April 14, 2022

Dealership Rating

Employee Rating

Fast and friendly. Good service. They fit me in as a walk in customer. Great Good service. They fit me in as a walk in customer. Great More

by ROBERTMICHAEL232

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater , Brian Laatsch, Agustin Lopez

Apr 14, 2022 -

Tynan's Nissan Aurora responded

Hi Robert, thank you for taking the time to share your experience working with our team at Tynan's Nissan Aurora! We appreciate your honest review!

April 13, 2022

Dealership Rating

Employee Rating

Absolutely the best dealer ship in Colorado. Always polite and beyond exceptional customer service. Very knowledgeable and patient. Always polite and beyond exceptional customer service. Very knowledgeable and patient. More

by CANDICEBROWN91

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Jose Castaneda, Mindy Carlyle, Matthew Shopes , Sierra Medina

Apr 14, 2022 -

Tynan's Nissan Aurora responded

Thank you for considering us the best, Candice! We appreciate you as a customer and always love seeing you at Tynan's Nissan Aurora!

April 07, 2022

Dealership Rating

Employee Rating

Helpful! Provided excellent service. Talked with me like I was a real person not down to me or like I was an inconvenience. Everyone was great! Provided excellent service. Talked with me like I was a real person not down to me or like I was an inconvenience. Everyone was great! More

by REWRIGHT261

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Luke Clearwater , Brian Laatsch

Apr 08, 2022 -

Tynan's Nissan Aurora responded

Thank you for this kind review! It was a pleasure having you visit us here at Tynan's Nissan Aurora and we hope we can be of service to you again in the future!

April 06, 2022

Dealership Rating

Employee Rating

The was amazing people who take care customer very well . Another thing the fix my car good 👍 Another thing the fix my car good 👍 More

by NSENGIVENANT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Rich McAnally, Luke Clearwater , Brian Laatsch, Agustin Lopez

Apr 06, 2022 -

Tynan's Nissan Aurora responded

We are so proud to hear that our team at Tynan's Nissan Aurora could take great care of your car!

April 05, 2022

Dealership Rating

Employee Rating

Great service which provides thorough testing of the vehicle. The job was very well done vehicle. The job was very well done More

by ALANIWALID21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan, Luke Clearwater , Brian Laatsch

Apr 06, 2022 -

Tynan's Nissan Aurora responded

Hi Alani! We're happy that our team provided you with an easy appointment! We look forward to seeing you next time at Tynan's Nissan Aurora!

April 05, 2022

Dealership Rating

Employee Rating

quick and helpful service for a new nissan owner. Izayah was very nice and helpful. Fabian and his coworker got my oil change and multi-point inspection done so quickly. The team made me feel real Izayah was very nice and helpful. Fabian and his coworker got my oil change and multi-point inspection done so quickly. The team made me feel really important and I will be back for any additonal service needs. Keep up the good work! More

by Kenyetta Hargrett

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cara Galvez, Kadin McPherson, Fabian, Izayah

Apr 06, 2022 -

Tynan's Nissan Aurora responded

Hi Kenyetta, thank you for sharing your experience working with Izayah and Fabian at Tynan's Nissan Aurora! We're so happy that our team went above and beyond! We look forward to seeing you next time!