Jay Hancovsky

In an appointment time was on time everyone was friendly enjoyable trip to the dealership for once enjoyable trip to the dealership for once More

by turner.pooh293 Verified Customer Verified Customer

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Update: I stand on RUN from this place! My father finally recieved the part as mentioned in first part of review (the fuel pump control module) after speaking to the director John Whaley an My father finally recieved the part as mentioned in first part of review (the fuel pump control module) after speaking to the director John Whaley and (BE WARNED) according to him, there is only 12 of these parts in the US and anyone buying a Chevrolet Silverado will be screwed! PLUS after the new fuel pump control module was put in, the service guy (Hancovsky) came out to my dad tand told him the new part was in but the truck ran worse than before and that now there are several issues with it and all parts on back order! Gotta love hearing “I don’t know” when you ask a mechanic questions. We stand to believe the truck was tampered with in retaliation for the negative review and the consistent emails and calls we’ve had to make and of course with NO RESPONSE! Now the “director” nor Mr Hancovsky or anyone has returned any calls or emails and it’s been now TWO MONTHS that my parents have been without a vehicle even though the truck is under warranty, no rental, no parts, no communication! Please heed to this warning and the other negative reviews 🛑‼️DON’T DO IT!! Turn away! Me and my husband was considering purchasing a truck from these people but not after what my dad has been dealing with! He bought a brand new truck in 2020, has routinely kept maintenance on it and the truck has less than 23k miles on it! The truck has been taken to Stingray for all the maintenance. Long wait times with appointments for oil changes is bad enough but a BRAND NEW TRUCK that has had several issues and the latest issue caused by Stingray! My dad took the truck in because of an issue that they claimed required a part that would take 3 weeks to get in. Well, he left the dealership after being told that it would be 3 weeks before getting a part and on the way home the truck acted up worse than before so he drove it back to dealership and was told “I don’t know what went wrong and we can’t do anything until after the part comes in”! Nothing about why it was even worse after leaving there and plus it’s been 3 weeks and still NO CALL, NO PART! Called numerous times and NO RETURN CALL!! RUN FAST!…Leaving as many reviews as can and recommend my dad going to BBB. Jason Hancovsky is the man he dealt with. Stingray, don’t respond and ask to give you a call because you still do not follow through! And I will be updating this review since emailing Stingray as they responded below. More

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Thank you Stingray Chevrolet for your service. Special thanks to Jay. He is very courteous, professional and kind, and made us feel quite comfortable during our trips there. Dorinda and Lisa also Special thanks to Jay. He is very courteous, professional and kind, and made us feel quite comfortable during our trips there. Dorinda and Lisa also makes me feel like family. More

by cecejames4 Verified Customer Verified Customer

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Very nice place to do business very polite and courteous I would recommend stingray Chevrolet to everyone I would recommend stingray Chevrolet to everyone More

by Feaster.Rick Verified Customer Verified Customer

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Great service! ! My questions were answered and very professional. Clean waiting room and t.v. and memorabilia also. ! My questions were answered and very professional. Clean waiting room and t.v. and memorabilia also. More

by CHERNAN1973 Verified Customer Verified Customer

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Oil was changed in a timely manner will use again as long as I keep getting discounts on oil changes as I keep getting discounts on oil changes More

by kelli.messick Verified Customer Verified Customer

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Everyone is always very helpful and kind, I would not go to any other place. to any other place. More

by Mike Verified Customer Verified Customer

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Everything was excellent as always love Stingray! I hope my trade in goes as well as my oil change. I hope my trade in goes as well as my oil change. More

by DOKMEMPHIS Verified Customer Verified Customer

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Best Chevy dealership that I have ever been to, and it's not even close. not even close. More

by qcangel Verified Customer Verified Customer

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The service was awesome he explained the problem and the price before he fix it keep up the good work price before he fix it keep up the good work More

by janice.lamar2555 Verified Customer Verified Customer

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