Jay Jussal | Page 57

Very efficient and organized service department. No pressure of up selling. Staff amazing and professional. So glad we purchased our car from this dealership. Thank you. I will be back. pressure of up selling. Staff amazing and professional. So glad we purchased our car from this dealership. Thank you. I will be back. More

by Brian M Verified Customer Verified Customer

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Excellent dealer service!! I really appreciated itAll of Excellent dealer service!! I really appreciated it All of employee were very kind and took care of my vehicle gently. Very clean and covid free. Excellent dealer service!! I really appreciated it All of employee were very kind and took care of my vehicle gently. Very clean and covid free. More

by s2w97 Verified Customer Verified Customer

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Very thorough in communicating details about the service given, Pleasant young man checking me in, Will definitely be seeing you again. Thank you for your excellent job. given, Pleasant young man checking me in, Will definitely be seeing you again. Thank you for your excellent job. More

by DIMNABELLA Verified Customer Verified Customer

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Just okay They did an okay job.I noticed that my back Just okay They did an okay job. I noticed that my back door won’t close properly now. It was closing and opening smoothly before I went in for ser Just okay They did an okay job. I noticed that my back door won’t close properly now. It was closing and opening smoothly before I went in for service now I noticed it’s not closing very well. More

by Ecpbusiness Verified Customer Verified Customer

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representative was friendly about informing me with the service that will be performed to the vehicle. The car was promptly serviced and I was happy with outcome of the visit. service that will be performed to the vehicle. The car was promptly serviced and I was happy with outcome of the visit. More

by KP3505 Verified Customer Verified Customer

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Jay Jussal is a asset to Hyundai & the tech PabloValdovinos did the excellent service to my car. It was very clean. I will recommend Puente Hills Hyundai to my friends and family. PabloValdovinos did the excellent service to my car. It was very clean. I will recommend Puente Hills Hyundai to my friends and family. More

by CUTIEK159 Verified Customer Verified Customer

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Wonderful People. Thank you for entertaining my concerns. GOD bless and more power. Keep safe and goodluck in providing best service to people or customers GOD bless and more power. Keep safe and goodluck in providing best service to people or customers More

by DONNAMEDINA Verified Customer Verified Customer

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Overall service is good and Service Dept is very professional. However, I was informed that my desired location for shuttle drop off is too far away (only 8 miles), but website indicates a shuttle professional. However, I was informed that my desired location for shuttle drop off is too far away (only 8 miles), but website indicates a shuttle is available within 15 miles or less. I ended up spending $50 in Lyft rides from and back to service dept due to peak periods. Driver on way back said that Honda, Toyota, etc pay for Uber and Lyft. Hyundai should at least compensate also, at least a percentage, if not willing to shuttle someone 8 miles away. This was very disappointing sincr I am accustom to Lexus providing loaner cats, to go to being dismissed as a customer. This is just cheapism on dealership’s part. Relax your greed and treat your customers as appreciated customers. This is my first Hyundai and probably br my last if this is not rectified. Convenience and service to customers’ needs is what all businesses are providing now and have been for some time. More

by Hyundai Owner Verified Customer Verified Customer

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As Always the service and staff were exceptional 😊 thank you as always for taking such great care of me and my car I look forward to my next visit you as always for taking such great care of me and my car I look forward to my next visit More

by KELLY.CHACON Verified Customer Verified Customer

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When recall happen talk to service Rep come on in... Drive from L.A...No parts to repair no time to due oil change..xxx..went to parts dept order put my name on waiting list by my self without help.no o Drive from L.A...No parts to repair no time to due oil change..xxx..went to parts dept order put my name on waiting list by my self without help.no one call to update after 2 months.. called same service advisor answer tell me to come in parts in ( if i didn't call no one will update). I went in i want the oil change.. i show her my coupon for oil change.. start to have attitude tell me to send email to Her. I been to PH to get service many times she was 1 st person to tell me to send email coupon to her. After finished recall part and oil change. She didn't update coupon for discount..had to tell her this price is not right... So i paid to invoice.. Billing dept told me you will get refund. Good job! And then 3 days later sme service advisor call! We got the parts in for your recall!! After i got service. I never had bad experience with PH Hyundai until this service advisor. More

by sammmors12 Verified Customer Verified Customer

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