Jay Malkowski | Page 5
Service Manager
Russ Darrow Honda
10851 W Metro Auto Mall
Milwaukee, WI 53224
I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.
Read moreDealership Experience
12 yrs, 9 mos
Industry Experience
12 yrs, 9 mos
Languages Spoken
English
158 Reviews
Write a Review158 Reviews of Jay Malkowski
February 28, 2025
Took my car in for a parasitic draw diagnostic and told them that i have a brand new Interstate battery installed. They claimed it was because I wasn't using an OEM Honda battery and conned me into buying them that i have a brand new Interstate battery installed. They claimed it was because I wasn't using an OEM Honda battery and conned me into buying their $230 battery plus $50 labor, or pay the $95 diagnostic fee. I asked her if they performed a parasitic draw test and she told me that would be another $95 on top. I went there for a parasitic draw test in the first place! I left there $300 poorer and my parasitic draw issue is still there! More
Other Employees Tagged: Maddie Wojciechowski
February 15, 2025
Tiffany was helpful, very competent, and professional; and she was very easy and pleasant to work with. and she was very easy and pleasant to work with. More
Other Employees Tagged: Rachel Aguilar , Tiffany Breuer, Adriana Perez
February 11, 2025
Ms. Alondra is an awesome person to work with. She treated me as a family. I trust Russ Darrow for all my Honda services treated me as a family. I trust Russ Darrow for all my Honda services More
Other Employees Tagged: Rachel Aguilar , Alondra Sandoval
February 10, 2025
Everything was great and explained in a way that I could understand from the service people to the service on my car. understand from the service people to the service on my car. More
Other Employees Tagged: Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Adriana Perez, Yazen Saleh, Alondra Sandoval
February 09, 2025
I have had exclusively good experiences over 14 years. This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangib This is due to Jay and the service team, and the tech team doing quality repair and service work. It is not because of good pricing or other tangibles. It’s good communication and trust. More
Other Employees Tagged: Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski , Tiffany Breuer, Adriana Perez
February 03, 2025
Good service in stand behind they work. Great communication on services needed. Service department is great at troubleshooting issues Great communication on services needed. Service department is great at troubleshooting issues More
Other Employees Tagged: Rachel Aguilar, Aleiah Brown , Christopher Berger, Tiffany Breuer, Adriana Perez
February 02, 2025
Chris Berger always goes above and beyond. He is one of the main reasons I take all my cars for service He is one of the main reasons I take all my cars for service More
Other Employees Tagged: George Matthews, Lesia Matthis, AL COBB, Jonathan Stein, Rachel Aguilar, Mike Graat, Maddie Wojciechowski , Christopher Berger
January 30, 2025
Great customer service quote was correct work was done fast and right very good job fast and right very good job More
Other Employees Tagged: Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Adriana Perez, Yazen Saleh, Alondra Sandoval
January 30, 2025
They have always taken good care of me and my vehicles. I will trust Jay, and his team with my next car too. I will trust Jay, and his team with my next car too. More
Other Employees Tagged: George Matthews, Jonathan Stein, Rachel Aguilar, Maddie Wojciechowski
January 14, 2025
The customer service was very good and were able to answer my questions they service my car at timely manor. I appreciate all the work answer my questions they service my car at timely manor. I appreciate all the work More
Other Employees Tagged: Jonathan Stein, Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski , Christopher Berger, Tiffany Breuer, Adriana Perez, Yazen Saleh, Alondra Sandoval
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