Jeannette Blair | Page 3
Customer Relations Manager
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
Hello, my name is Jeannette Blair. I have worked for Elk Grove Toyota since July 2015. My job is to assist our customers through any concerns they may have. Making our customers happy is my goal. On my time off I like to spend time with my Husband and my 8 month old daughter. I also love seeing my family who lives in Prunedale CA where I grew up. I love Elk Grove Toyota and everyone I work with. If you need any help please feel free to contact me!
Read more60 Reviews
Write a ReviewDealership Experience
9 yrs
Industry Experience
9 yrs
Specialties & Trainings
Customer Service
60 Reviews of Jeannette Blair
February 14, 2020
Our entire experience with Jeremy was awesome. Not the first vehicle we’ve bought from him. Hassle free, great deal, professional and knowledgeable. We love that guy! first vehicle we’ve bought from him. Hassle free, great deal, professional and knowledgeable. We love that guy! More
Other Employees Tagged: Patrick Sliney , Jeremy Coffelt
January 16, 2020
Great service Been getting service with last 5 vehicles we have owned. Always satisfied with the service received. Never a long wait. Any problem is always taken ca Been getting service with last 5 vehicles we have owned. Always satisfied with the service received. Never a long wait. Any problem is always taken care of. More
Other Employees Tagged: Lee Saeteune, Samir Khan , Milton Vong
January 06, 2020
My sales experience 7 months ago was great. However it should had been disclosed the RAV4 would need a front break replacement very soon, $250. I had no idea what the grinding was. The first maintenance I should had been disclosed the RAV4 would need a front break replacement very soon, $250. I had no idea what the grinding was. The first maintenance I was told the breaks were fine. The grinding continued to get louder. I drive my young grandkids in my car. The second maintenance, I needed a break job. I went to my trust mechanic, I didn’t trust your mechanics. This has nothing to do Nick, he was fine, but I would never use your service department again. More
Other Employees Tagged: Nicholas Kersten
January 01, 2020
I had great experience with and James, a saleman and Nai Saechao. They both very pleasant and attentive to work with. I am very satisfy with the purchase and the financing program on my new car. I would rec Saechao. They both very pleasant and attentive to work with. I am very satisfy with the purchase and the financing program on my new car. I would recommend your excellent service to my family members and friends. More
Other Employees Tagged: Nai Saechao , Justin Leffingwell, James McGaha, James. I do know James’s last name. James is a saleman.
December 22, 2019
Thank you Elk Grove Toyota! John, Jeremy, Samir and Jeanette made us feel very welcome and made the process very fast and easy. All had a very friendly and professional demeanor. John, Jeremy, Samir and Jeanette made us feel very welcome and made the process very fast and easy. All had a very friendly and professional demeanor. Thank You! More
Other Employees Tagged: Samir Khan , Jeremy Coffelt, John Hilscher
December 19, 2019
This is the second time my experience here was horrible with the service department. After my car was there for 4 days and I was assured by Jeanette and Alvin that it was detailed I arrived to a car that h with the service department. After my car was there for 4 days and I was assured by Jeanette and Alvin that it was detailed I arrived to a car that hadn’t even been vacuumed, let alone detailed. Jeffrey was not helpful and Izeah was absolutely rude and dismissive. No one took ownership of the fact that the work was not done nor understood I can’t transport my child back and forth in an Uber. The expectation was that I had to spend all Saturday at the dealership with my 4 y/o child for them to clean the car or take an Uber home without a car seat for my child and have no access to a car. After I took my car home and emailed Jeannette the response was again an offer of Uber or I could rent a car so that I have access to a vehicle while Toyota corrected their mistakes. I was transferred to Brian ultimately who’s tone on the phone was just nasty. To be treated as a nuisance when I’m Toyota keeps not completing the services expected is beyond frustrating. Brian did tersely agree to give a loaner vehicle and set a service date. However, the wasted time and energy spent on this were unacceptable. To be treated so Poorly (especially with my child and elderly mother present) when Toyota created the problem was just insulting. More
Other Employees Tagged: Alvin Kumar , Brian Chase, Jeffey Le, Izea Speer
December 10, 2019
Everyone is always so nice. Too bad all car dealerships don't follow Elk Grove Toyota's lead. From Sales to Service and all departments in between, Elk Grove Toyota is great. don't follow Elk Grove Toyota's lead. From Sales to Service and all departments in between, Elk Grove Toyota is great. More
Other Employees Tagged: Gustavo Rios, Bob in Parts Sales was great. 5 Stars
September 10, 2019
Very nice guy Good service and great atmosphere place Andy Tran very nice, friendly. The dealship service Center very clean, quality of work excellent, right Good service and great atmosphere place Andy Tran very nice, friendly. The dealship service Center very clean, quality of work excellent, right Price a lot of new cars 🚗 👍😃 More
Other Employees Tagged: Long Truong, Alvin Kumar, Andy Tran , John Nguyen , Chris Her, Jeffey Le, Minh Ly, James McGaha
July 05, 2019
New Highlander Everybody made our experience very easy, and transparent. We have 3 young kids and somehow even they had a good time in there. The energy was great, t Everybody made our experience very easy, and transparent. We have 3 young kids and somehow even they had a good time in there. The energy was great, they took our picture and put it on all the TV's and everyone cheered for our purchased vehicle it was a cool way to finish the process after the wait. More
Other Employees Tagged: Pete Johnson, Adam Niazi, Aaron Stumpf
July 01, 2019
Truly Thankful My Husband and I were at the Dealership in Elk Grove for service on his Tundra. I thought I would drop in and ask if there has been any headway in the My Husband and I were at the Dealership in Elk Grove for service on his Tundra. I thought I would drop in and ask if there has been any headway in the Scout GPS problem we have been having.After explaining things to J.Blair, She made us comfortable then returned with Jeremy Coffelt, He in turn brought out Jon Thompson, they had already figured out how to solve our problem. We were shown two vehicles that met our needs and actually surpassed any and everything else we had in mind!!!! Jeremy put us into a new Tacoma with the GPS I originally wanted, the extras were icing on the cake. I have never been so impressed. It even brought me to tears, I felt that I were the only customer at Toyota. We are Grateful beyond words. Thank you. Jim & Patty M. More
Other Employees Tagged: Lee Saeteune, Jon Thompson , Jeremy Coffelt, Isaiah Trapp, Jordan Kuykendall