92 Reviews
Write a Review92 Reviews of Jeff Arnold
May 01, 2022
This was the easiest car deal I have ever done. Working with Jeff and his salesman was amazing! Highly recommend Ferguson!! Working with Jeff and his salesman was amazing! Highly recommend Ferguson!! More
Other Employees Tagged: John Collins
April 27, 2022
I rate Ferguson Buick a 5 star. Upon arriving I received immediate attention. I was made aware what needed to be done. My wait was less than an hour and checking out was done eff Upon arriving I received immediate attention. I was made aware what needed to be done. My wait was less than an hour and checking out was done efficiently. More
Other Employees Tagged: Gary Burton, Brad Hornung , Kevin Lindsay
April 15, 2022
Other than rasing the msp price it was good the salesman was good along with the staff was good along with the staff More
Other Employees Tagged: Randy Wiyninger , Julie
March 15, 2022
Great dealership. No games, friendly, competent sales and staff. I’d recommend this dealership for sure. No games, friendly, competent sales and staff. I’d recommend this dealership for sure. More
Other Employees Tagged: Gary Burton, Bobby Nichols, Randy Wiyninger, Brad Hornung , Kevin Lindsay, Heath in finance
March 15, 2022
I went in for my first complimentary oil change and Mike took my truck back immediately. I was only at the dealership for about 20 minutes and my truck was ready to go. The sales group and service departmen took my truck back immediately. I was only at the dealership for about 20 minutes and my truck was ready to go. The sales group and service department at Ferguson are the most professional and easy to work with folks I have ever had the pleasure of dealing with during the car buying process. My family and friends have bought multiple vehicles from Ferguson and I would recommend them to everyone! More
Other Employees Tagged: Mike (Service Manager)
March 08, 2022
Service team were very helpful in my unusual situation. Also, got my truck in for service a day earlier than my appointment Also, got my truck in for service a day earlier than my appointment More
Other Employees Tagged: Gary Burton, Bobby Nichols, Brad Hornung , Kevin Lindsay
March 03, 2022
I QUIT going to dealerships for any type of maintenance back in the 80’s because the dealership I purchased the vehicle from in Houston refused to do warranty repairs! The reason I restarted going back in back in the 80’s because the dealership I purchased the vehicle from in Houston refused to do warranty repairs! The reason I restarted going back in 2015 is because of the quality care and customer service Ferguson GMC provides! More
Other Employees Tagged: Mike, Brian, and Richard at the service desk!
March 02, 2022
Austin Bryant is an excellent salesman. He possesses a vast knowledge about GMC/Buick vehicles. Austin is people person oriented. He provides factual information and above all NOT pushy!! He possesses a vast knowledge about GMC/Buick vehicles. Austin is people person oriented. He provides factual information and above all NOT pushy!! Sales manager Brad is also an excellent people person. I wish I could say the same about sales manager Jeff, condescending and was not interested in my business. He low balled my trade (2021 Toyota Tacoma with under 12,000 miles). When I told him that was too low he came back with a $5,000 increase saying he made a mistake on type vehicle. (got to wonder if under valuing a Ferguson vehicle by $5,000 would happen). He also told me that my trade would not be a fit for his used car lot. I told him I could not accept his offer on the trade. I expected to continue negotiating as we were close. But he just shrugged and walked away saying nothing!!! After a very bad experience with the sales manager Jeff I returned to the dealership a few days later and Austin introduced me to sales manager Brad. Almost immediately we worked out a deal to purchase a 2022 SIERRA AT4 and a favorable trade of my 2021 Toyota Tacoma. BY THE WAY my trade 2021 TOYOTA TACOMA IS ON THE FERGUSON USED TRUCK LOT AND IS ADVERTISED ONLINE!! Imagine that. Also, the person in the finance office seemed disoriented, he had to check with his supervisor numerous times. He was very pushy with selling extended warranty and was visibly upset when I declined. In fact I had to decline several times. A few bad apples don't always spoil the rest. THANKS TO AUSTIN & BRAD my experience turned out favorably!!! More
Other Employees Tagged: Brad Hornung , Austin Bryant sales department
February 11, 2022
Absolutely a first rate dealership! I have purchased my last 6 trucks from Ferguson GMC in Norman and every transaction has been very enjoyable. I consider them my friends and my only source for a truck pu last 6 trucks from Ferguson GMC in Norman and every transaction has been very enjoyable. I consider them my friends and my only source for a truck purchase. I really think they deserve 10 stars. More
Other Employees Tagged: Brad Hornung , Kevin Lindsay, Kevin Volk