Jeff Brown | Page 3

Russell and the rest of the staff make you feel at ease, they didn't make me feel like they don't want to help. they didn't make me feel like they don't want to help. More

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Roger worked with us on 2 different occasions and we got our truck Friday night. Thanks for your "Extra effort" Roger. This is our 4th vehicle that we have bought here. Easiest place to buy a car from. Very our truck Friday night. Thanks for your "Extra effort" Roger. This is our 4th vehicle that we have bought here. Easiest place to buy a car from. Very fair and no haggling More

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Roger was amazing! I was there to buy my 16 year old son a car and he matched us with a perfect fit! He even filled his tank for him before we left! a car and he matched us with a perfect fit! He even filled his tank for him before we left! More

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Tina was extremely friendly and helpful! She wasn’t pushy, like you would think a salesperson would be. She let us test drive right away and asked us about our experience. She had lots of knowledge on pushy, like you would think a salesperson would be. She let us test drive right away and asked us about our experience. She had lots of knowledge on the vehicle and found what was best for me and my budget. It was a great experience and I’m now a car owner!! Thanks so much, Tina!! More

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Great dealership! We will only buy and service vehicles from Mike Castrucci of Alexandria because they value the customer above all, have always shown they genuinely care, have excellent deals, and stand b from Mike Castrucci of Alexandria because they value the customer above all, have always shown they genuinely care, have excellent deals, and stand behind everything they do. Mike Routt (salesman) Gary Edmundson (sales manager), Rod Ely (service manager), Bill (in service), and Ken (in service), Chelsea and lovely ladies (in service) have always been there for us. They go above and beyond dealerships, so we will only do business with them. Thank you! More

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Mike Routt was very patient with me over the course of my frequent visits getting me the vehicle and the deal I wanted. Excellent experience! frequent visits getting me the vehicle and the deal I wanted. Excellent experience! More

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Best car buying experience I've ever had I dont have the best of credit but they still managed to get me into a car for exactly what I wanted to pay monthly these two helped me out immensely I dont have the best of credit but they still managed to get me into a car for exactly what I wanted to pay monthly these two helped me out immensely even let me have the car out for hours to make sure it was exactly what we wanted. If you want a new or used car make sure you go check out these two guys in particular More

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Thank you to Mike Routt, Gary Edmundson, Jeff Brown, and all of the caring staff at Mike Castrucci Ford and Lincoln of Alexandria for taking great care of us! Great service! Great price! Great support! all of the caring staff at Mike Castrucci Ford and Lincoln of Alexandria for taking great care of us! Great service! Great price! Great support! More

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Great Customer Service Roger provides excellent customer service. He was very knowledgeable and helpful in our search of the certified cars available. Roger is friendly, ho Roger provides excellent customer service. He was very knowledgeable and helpful in our search of the certified cars available. Roger is friendly, honest and personable. More

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Exceptional Customer Service I wanted to highlight my experience with this dealership because I've never been to a dealership with such great people. I went in just to look at a I wanted to highlight my experience with this dealership because I've never been to a dealership with such great people. I went in just to look at a car and ended up leaving that day with no intentions to purchase. Adam Flannery and Dave Green gave me the price I wanted. Although there was a service issue with the car when I test drove it, they made sure to rectify the issue with no hassle. I had a great experience with the service team as well as finance with Jeff Brown. Customer service goes a long way and I truly hope you all keep up the good work. I would recommend this dealership anytime and I love my car! If I didn't live so far from the dealership, I would definitely return for all of my service needs. More

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