Jeff Calero | Page 3

We had a nice surprise while visiting Lancaster Toyota. Tony greeted us when we entered the lot, asking what we were looking for. Just browsing, my daughter gave him the specifics of the Toyota CHR (no lon Tony greeted us when we entered the lot, asking what we were looking for. Just browsing, my daughter gave him the specifics of the Toyota CHR (no longer made for the US), she was hoping to find, and her absolute dollar amount for purchase. Needless to say, Tony and Kevin did not disappoint. Tony found us a 2021 Jeep Cherokee within the price range. It met all her criteria and then some. Heated seats, blind spot warnings, and a smooth drive. It wasn't too big and gave her wide visibility. After our test drive, Tony gave us time to think, was not overly pushy, and then guided us through the process. He and the Toyota team took time to answer questions and adjusted to our needs by finding discounts where they could, and were overall reassuring. Service was super. More

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Antony and Jeff were great help. They explained the process and answered all my questions. They explained the process and answered all my questions. More

by ARACELIAVILES03 Verified Customer Verified Customer

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Everything was awesome The people customer services were amazing!!!! I will definitely purchase my next car here were amazing!!!! I will definitely purchase my next car here More

by ONTIMECS Verified Customer Verified Customer

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They were helpful and didn’t beat around the bush I appreciated their honesty and their professional services. appreciated their honesty and their professional services. More

by Levipascua Verified Customer Verified Customer

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Rodrigo made the process so easy for me. I told him what I was looking for in a vehicle. And he showed me exactly what I was looking for and made sure I got the best deal possible. I told him what I was looking for in a vehicle. And he showed me exactly what I was looking for and made sure I got the best deal possible. More

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Eddie Alvarez was the best salesman. He helped me with my purchase and explained all gadgets in the car. I'm very impressed and I recommend him. He helped me with my purchase and explained all gadgets in the car. I'm very impressed and I recommend him. More

by aracely1929 Verified Customer Verified Customer

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The experience was great from Starr to finish. All personnel involved were professional abd courteous. All personnel involved were professional abd courteous. More

by CE21REO Verified Customer Verified Customer

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This dealership is incredible , Rodrigo and Dennis made my first car purchase a great experience. I am very pleased my first car purchase a great experience. I am very pleased More

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Nice, friendly, and clean. Furthermore, everything was completed in a timely manner, which I appreciated a lot. Furthermore, everything was completed in a timely manner, which I appreciated a lot. More

by HOMSI Verified Customer Verified Customer

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My biggest concern was the fact that I didn't receive the forms I signed (with auto sign) on the tablet/screen in the finance office on 2/25/25. Jeff Calero said the Wi-Fi was down and he was only able to p forms I signed (with auto sign) on the tablet/screen in the finance office on 2/25/25. Jeff Calero said the Wi-Fi was down and he was only able to print out the screen shot of receiving my cashier's check. The Dealership needs to improve on their Wi-Fi ability... so maybe Jeff Calero should have a higher rating if your Wi-Fi was working correctly considering the need in your business. He was able to get them to me on 3/3/25 when I saw him again at noontime. I also didn't like having to sign a form for financing if some reason the cashier's check hadn't gone through. I didn't haggle with the overall price of the Rav4 with Ricardo because others in my life (as well as the Toyota Smart Path online) made it seem to me that the Internet sales (price) usually gives a fair deal to eliminate the haggling with the customer. I wish I could have bought it for less since I was trading in my Corolla that has had many repairs at your dealership since I bought it there in 2014. The repairs, parts replacements, should have justified me getting more money in the trade-in value. I had other things going on in my life that day that caused me to get the deal finalized without any other bartering. If I had to do it over again, I would have walked away without buying that day. I have only me to blame for not getting a better deal. More

by andymahnke Verified Customer Verified Customer

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