Jeff Dial
Jeff Dial at Big Star Cadillac
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Jeff Dial | Page 2

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.8
166 Reviews
4.8

166 Reviews

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166 Reviews of Jeff Dial

March 02, 2024

Dealership Rating
Employee Rating

Excellent and helpful office staff, including Service Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were cur More

by DIANA_DEGROOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Yannibelli, Casie Shores

Mar 04, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 29, 2024

Dealership Rating
Employee Rating

Fast oil change, car wash, and tire rotation, all with having problems getting to the service center. You need a back way in. More

by DUNNABUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 25, 2024

Dealership Rating
Employee Rating

Great! Great great great great great great great great great awesome wonderful good wonderful nice good awesome great good More

by minterndawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 19, 2024

Dealership Rating
Employee Rating

Jeff is terrific! Top rate with communication goes above and beyond to help his customers. More

by TRACY.S.LINDO
Recommend Dealer
Yes
Feb 19, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 09, 2024

Dealership Rating
Employee Rating

Very helpful and and good feed back on jo Joob Thanks again for your help More

by AFZANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 06, 2024

Dealership Rating
Employee Rating

Real good service Barry detail and with check on you and let you know what's going on about you vehicle? More

by JBOGNEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian

Feb 07, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 02, 2024

Dealership Rating
Employee Rating

Ansley is literally one of the best advisors out here. Makes sure my vehicle is done correctly and out on time. More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 31, 2024

Dealership Rating
Employee Rating

JEFF! ! You are TRULY a blessing to me 💜💜😇!!! I no longer have ANY doubt, as you are GENUINELY my 'Security Blanket' making sure I'm SAFE ON THE ROAD 👑 More

by Mz_Val_Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 26, 2024

Dealership Rating
Employee Rating

It was great service from my arrival to departure; they got me in and out very quickly! Very courteous. More

by dmboykins42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 13, 2024

Dealership Rating
Employee Rating

I’m always taken care of when I come in all my services. I’ll continue coming back for all services. More

by asdaniel50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karah Gonzales

Jan 15, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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