Jeff Friedberg

"five star service and attention to my needs.Had some..."

- BRETT.ROSEN18 Verified Customer

five star service and attention to my needs. Had some minor requests which were handled immediately with fantastic service. I highly recommend Rallye Motors for a new vehicle.

Helpful 0

Report | Print

My family and I have been Rallye S Class Customers since 1990 and I get a new one every 2 to 3 years. I have not purchased a good majority of my Mercedes from Rallye over the past 12 years because they have not been competitive with their pricing. When I have gone back to give them an opportunity to match, or beat, a competitors price they would not budge. My salesperson Robert Bianchi once said it was not worth their while to sell the car at their competitors price so I bought it elsewhere, for substantially less, as I also did with my 2018 S Class Cabriolet and my present 2020 S 450. I have always serviced my cars at Rallye since they are close to my home and I have been dealing with the same service advisor for years. When calling my service advisor, this week, to inquire how they were handling service appointments now that there is Covid, I was informed the general manager, Jeff Friedberg, told them that I could not service my car there and to bring it back where I bought it which I did. Apparently Mr Friedberg is upset that I did not purchase my last car there which is his own fault due to their pricing. I have not received, nor do I believe they offer, any special service or treatment that I would not have received at any other Mercedes dealership. As a matter of fact, most of the other completive dealers in Long Island, Queens or Brooklyn not only deliver your new car to your home, and go over the cars systems, but pick up and deliver for service appointments with a loaner. Rallye does not offer these services so the fact that they are local is not an advantage to anyone. I have educated many friends and acquaintances, who were loyal Rallye customers, to shop their next car after getting pricing from Rallye, which they did, and bough elsewhere because Rallye would not match the price. The last one being a neighbor of mine who just purchased a new 2021 E 350 last week which was delivered to her home. Loyalty goes both ways but in my opinion Rallye does not feel the same. Get your prices from Rallye and shop your car. Why pay so much more when you can get the same car with the same or better treatment from a dealership that values their customers and picks up and delivers for service and new car delivery.

Helpful 0

Report | Print

"I just love Rallye motors in Roslyn their whole team from..."

- BLIV7900 Verified Customer

I just love Rallye motors in Roslyn their whole team from sales to service are top notch. Always take care of our needs. Sales & service

Helpful 0

Report | Print

"EVERYTIME I take in my car for service, I’m told there..."

- KBERLENT Verified Customer

EVERYTIME I take in my car for service, I’m told there are additional things wrong. I can not walk out without spending $1,000 at each visit. It has become so frustrating, overbearing and obnoxious. Especially when I am just in for service and told all looks good and 2 months later I’m told I need new tires?! No one mentioned my tires were low before or needed replacing soon after the service 2 months prior. New tires don’t pop up in 2 months AND same visit I’m told battery life is over. This wasn’t check at the service? I brought the car in for a bad Oder (blue issue) and this is what they came up with. Turns out a warranty part was defective but as I did not take a loaner, my car was kept for 10 days. I’ve spoken to service before about this ongoing poor service and I’m brushed off and never treated nicely or seriously about this ongoing complaint. This last visit was my last. I can’t do it anymore. It is so unpleasant every time I go it is not worth it.

Helpful 0

Report | Print

"From the GM to the car valets everything is six..."

- DENNISJSCHNUR Verified Customer

From the GM to the car valets everything is six star There is no need to say more then I have Six star is tops

Helpful 0

Report | Print

"The dealer. The best people. The best service. I would..."

- FRANK@OTTOMANELLI.COM Verified Customer

The dealer. The best people. The best service. I would recommend to family and friends. Closed the deal in less than fifteen minutes. Hassle free

Helpful 0

Report | Print

"Excellent. Kenny v in Service very helpful and Jeff..."

- PRPMJP Verified Customer

Excellent. Kenny v in Service very helpful and Jeff freidberg manager in sales very helpful The phone system during Covid times is not the best

Helpful 0

Report | Print

"I camnot express in words how happy I am with the entire..."

- MELANIESWEETTREATS Verified Customer

I camnot express in words how happy I am with the entire sales team and beyond. Needed a car and Rodni listened to exactly what my needs were and executed immediately. To make me happy. Geno the finance mgr was like dealing with a friend. Made the process seamless and I have already sent 2 friends to Rallye for their next purchase. They also feel the same way regarding the entire sales team.and process. A special thank u to Jeff Freidberg for connecting me with this Duo. I look forward to my next visit.

Helpful 0

Report | Print

"Friently and Helpful"

- INCORPCOES Verified Customer

I have been buying my vehicles with Rallye Motors for decates. It is a very pleasant and well located dearlership for us, the manager is friently, starfs are thoughtful and salesman always very helpful and considerate.

Helpful 0

Report | Print

"Rallye Motors is beyond my #1 Mercedes Dealer & Service"

- MITCH1955 Verified Customer

Rallye Motors always goes beyond servicing my car. They make sure my car is up-to-date with fluids, recalls and checks any wear-n-tear of all critical driving parts. Plus my service is always completed very quickly.

Helpful 0

Report | Print