Jeff Hughes | Page 8
Service Manager - Middleburg Hts.
BMW of Westlake
24690 Sperry Drive
Westlake, OH 44145
88 Reviews
Write a Review88 Reviews of Jeff Hughes
June 24, 2020
Too good service. Right on point. They don't waste money on unnecessary stuff that might not need fixing. I would recommend this dealership anytime. on unnecessary stuff that might not need fixing. I would recommend this dealership anytime. More
Other Employees Tagged: Christian Gufreda, Cassie Thadeus
May 31, 2020
I had a problem that was causing one of my tires to thump when I was driving to BMW Middleburg Heights for another reason. They quickly discovered that my tire had picked up a clump of road tar. They cleaned when I was driving to BMW Middleburg Heights for another reason. They quickly discovered that my tire had picked up a clump of road tar. They cleaned it off quickly and efficiently. I always get good service from this dealer More
Other Employees Tagged: Christian Gufreda
May 07, 2020
Valet Service That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever. Thanks More
Other Employees Tagged: Brittaney Quick, John Cordell , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley
April 30, 2020
Problems eventually arise These guys have a great team. I went in for an alignment and they let me know i had other issues i had to deal with first and they didn't charge me fo These guys have a great team. I went in for an alignment and they let me know i had other issues i had to deal with first and they didn't charge me for the two separate times this happened. I was flustered at first, but then i came to realize they were just doing their job and trying to help me out. Overall good experience! I will be going in for my follow up here in a few days! More
Other Employees Tagged: Cassie Thadeus
April 24, 2020
Very disappointed charges on the high end above my budget of 2 lights out on back of car and lighter fuse replacement oil change l was okay with with a grand total of $318.23 and l made a mistake by going he of 2 lights out on back of car and lighter fuse replacement oil change l was okay with with a grand total of $318.23 and l made a mistake by going here feel l got ripped off my car mechanic would of charged $20 per light l come to you for years probably will not ever come again might let my attorney know. Lemon Law does exist. More
Other Employees Tagged: Christian Gufreda
April 14, 2020
Cassie is fabulous! Cassie in service, and her boss, personally great us on every occasion and immediately offer great solutions to the service questions we ask. World Cl Cassie in service, and her boss, personally great us on every occasion and immediately offer great solutions to the service questions we ask. World Class Customer Service!!! More
Other Employees Tagged: Cassie Thadeus
March 26, 2020
The staff is always friendly, kind, and professional. Work on my vehicle was completed in timely manner. Service department at BMW Middleburg Heights feels like family! Work on my vehicle was completed in timely manner. Service department at BMW Middleburg Heights feels like family! More
Other Employees Tagged: Christian Gufreda, Cassie Thadeus
March 06, 2020
Long Time Returning Customer Consistently good performance. We have been purchasing and servicing our vehicles for more than 10 years from them. I've lost track, but I think we Consistently good performance. We have been purchasing and servicing our vehicles for more than 10 years from them. I've lost track, but I think we have leased or purchased approximately 9 vehicles from this organization. More
Other Employees Tagged: Jerry Mancini, Adam Moon , Christian Gufreda, Fred Palmer, Jim Strunk, Cassie Thadeus
March 02, 2020
Inspection for damage on car I had to come in for an inspection on dmage for my car, everyone was very friendly and helpful. Thank you for the assistance and pleasant experience! I had to come in for an inspection on dmage for my car, everyone was very friendly and helpful. Thank you for the assistance and pleasant experience! More
Other Employees Tagged: Cassie Thadeus
December 16, 2019
Excellent Service The service team at BMW of Middleburg Hts. did a great job taking care of an emergency service. I would highly recommend this service center and have The service team at BMW of Middleburg Hts. did a great job taking care of an emergency service. I would highly recommend this service center and have had positive experiences with every member of the team there. More
Other Employees Tagged: Christian Gufreda