Jeff Maltbie | Page 9

Purchasing a Chevy pick-up From the time we went through the dealership door the personnel were pleasant, answered our questions to our satisfaction and made us feel comfortable From the time we went through the dealership door the personnel were pleasant, answered our questions to our satisfaction and made us feel comfortable with our decision to purchase the truck from DeNoyer. More

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Disappointed Couldn't be more disappointed with the process of purchasing a vehicle here. Sales staff in general is scattered, trying to service multiple customers Couldn't be more disappointed with the process of purchasing a vehicle here. Sales staff in general is scattered, trying to service multiple customers at the same time. Management does not follow through. Finance manager was interested only in selling me an extended warranty that I won't need on a 3 year lease with a GM certified vehicle. Came to pick up the vehicle and it still had dried up coffee in the cup holders, dirty napkins in the console, etc. Manager asked me to come back in a week so they could detail it as a remedy. This should be done before a vehicle is sold to a customer. The last thing I want to do is drive around in a dirty "new" vehicle for a week then come back there for a 6th time, a 2 week process just to get a clean vehicle. A $30k+ transaction should not be treated this haphazardly. The whole process has been extremely dissatisfying due to lack of communication, accountability and follow through. More

by A12345 Verified Customer Verified Customer

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Sold a bad truck i signed papers for a truck on 4 22 19 supposed to pick up the next night told them i could be there wednesday gave them an extra day well wednsday c i signed papers for a truck on 4 22 19 supposed to pick up the next night told them i could be there wednesday gave them an extra day well wednsday comes and truck is still not ready finally take truck home on thursday on dealer plates finalize all paperwork on mon 4 29 19 bring truck home airbag light and check engine light comes on bring it to a local dealership the following tuesday for light on and to get sticker fails due to bad airbags bad balljoints stripped 4wd axels leaking transmission lines, bad ignition computer and bad key fobs work intermittingly the flatbed truck to their dealership saying they are going to fix it on tuesday may 6th i go over on may 7th they give me a loaner car told me they weren't fixing truck going to get us in a different one. Went over may 15th picked out another truck told i could pick up on friday then yesyerday told they lost the paperwork for the first truck so they cant back out of rhe loan yet now was told i won't know till Saturday if the new loan even gets approved. I got my money back in the form of a check we lost the car we were using for trade. Asked numerous time to speak with the owner and was told hes aware of the situation. I wanted to talk to him personally and asked to have him call me. Nothing. I will never use this dealership again nor will my co-workers or friends they all know about it. Use extreme caution if you have to use them. More

by PATs57 Verified Customer Verified Customer

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Absolutely wonderful! This was an amazing experience from start to finish! Jeff Maltbie, Chris Smith & George in finance made this the best vehicle buying experience we hav This was an amazing experience from start to finish! Jeff Maltbie, Chris Smith & George in finance made this the best vehicle buying experience we have ever had! The whole process was made so easy & we just can't thank them enough! My husband just bought a truck from them & we may be buying a new car for me soon as well! Will definitely recommend Denooyer Chevrolet to all our friends! More

by cdschierloh Verified Customer Verified Customer

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A long, but good Day I was amazed that I walked in with my old car and walked out with a new 2019 Equinox. Everyone was very kind and they really tried to meet me where I I was amazed that I walked in with my old car and walked out with a new 2019 Equinox. Everyone was very kind and they really tried to meet me where I was at... Thank you. More

by MOEKUNTZ Verified Customer Verified Customer

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excellent customer service My first visit to DeNooyer Chevrolet was enjoyable by the great luck in getting Sameer Siddiqui as my salesman. From the start he put no pressure on m My first visit to DeNooyer Chevrolet was enjoyable by the great luck in getting Sameer Siddiqui as my salesman. From the start he put no pressure on me, he is an asset to the dealership by his professionalism and knowledge and the way he handles his customer. He listened to all my needs and allowed me to get the numbers I asked for and the time to let me test drive any car I asked for. All this when I had told him I wasn't buying that first day in the dealership. If was this excellent interaction that got me to come back a day later to buy my first Chevy from him and DeNooyer. Overall my experience with everyone else I met there was great also , and that will get me to bring my car back for any service needs down the road. More

by mike Verified Customer Verified Customer

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Buying New Car Denooyer was helpful in assisting me with getting my new car. Henry and Jeff were easy to work with as well as Mike and Armand. Denooyer was helpful in assisting me with getting my new car. Henry and Jeff were easy to work with as well as Mike and Armand. More

by MUSIC23MJP Verified Customer Verified Customer

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Very satsfying buying experience Jeff and Joe were very accommodating from start to finish. Armand took as much time as I needed to review the many features of the infotainment syste Jeff and Joe were very accommodating from start to finish. Armand took as much time as I needed to review the many features of the infotainment system, which was appreciated. In sum, enjoyed my first purchase from DeNooyer Chevrolet and will be back! More

by jeff l Verified Customer Verified Customer

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Purchase of new vehicle. For the most part I was very happy with the service especially the selling price of the vehicle and the assistance in choosing extended warranty and s For the most part I was very happy with the service especially the selling price of the vehicle and the assistance in choosing extended warranty and service contracts. However, there was a lag in getting the striping done on the vehicle as promised. However, it was done within a week of my picking the vehicle up. More

by SHONEY2229 Verified Customer Verified Customer

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Overall, Great Experience!! Chris and Jeff were great to work with!! They worked with us to find the best possible option for my budget!! We will definitely be back!! Thank yo Chris and Jeff were great to work with!! They worked with us to find the best possible option for my budget!! We will definitely be back!! Thank you for your help!! More

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