Jeff Mundell | Page 5

Klabens Service Center Professionalisms The Service Department is best defined by the exact word- Service - though it would be properly defined if the word Excellence was included. The indiv The Service Department is best defined by the exact word- Service - though it would be properly defined if the word Excellence was included. The individuals who work in the department exhibit true professionalism. They are honest and caring. Treating the customer in excellent fashion. They truly mean it when they say “the customer comes first”. More

by CLASS1REF Verified Customer Verified Customer

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Always the best! Had some service and body work done and they always do the best. I'm always greeted by everyone there and treated like family. I wouldn't take my car Had some service and body work done and they always do the best. I'm always greeted by everyone there and treated like family. I wouldn't take my car anywhere else! Awesome job as always. More

by TruckLife Verified Customer Verified Customer

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#1 dealership in the area I went in to see my options. I still had 11 months left on my GM (😝) lease. I hated it and wanted out. Chuck and Nick were extremely helpful! I was I went in to see my options. I still had 11 months left on my GM (😝) lease. I hated it and wanted out. Chuck and Nick were extremely helpful! I was able to walk out that day with a new Explorer! about a week after having it, I noticed some of the paint was bubbled up under the clear coat. Nick called Jeff and sent me to the collision shop. Jeff had my hood repainted, AND got me a rental car until it was finished (all completely covered by Ford!) I will never step foot in another GM dealership! Klaben will have all of my business from now on! More

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Customer service was over the top! The body work on our Fusion was done quickly and professionally. They were also very helpful in securing our rental car which they didn't have to do. The body work on our Fusion was done quickly and professionally. They were also very helpful in securing our rental car which they didn't have to do. The detail work done to prepare our car after it was repaired was excellent. My wife and I will highly recommend their service to anyone who needs body work done. More

by RSFISHER311 Verified Customer Verified Customer

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Great service The service team at Klaben is at the top of their game. They got my vehicle in quickly and fixed it quickly. I have had more than one vehicle worked o The service team at Klaben is at the top of their game. They got my vehicle in quickly and fixed it quickly. I have had more than one vehicle worked on their and each time they did a great job. More

by DMCELRATH01 Verified Customer Verified Customer

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Broken car fixed My new Lincoln was hit in the rear end. Klaben body shop inspected, fixed and billed the insurance company. My car was renewed to original new conditi My new Lincoln was hit in the rear end. Klaben body shop inspected, fixed and billed the insurance company. My car was renewed to original new condition. More

by COBRA1006 Verified Customer Verified Customer

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New 2019 Lincoln I have been buying cars from Klaben since the 80's and from Gary James for at least half of those years. Klaben Ford has always been the best! Gary is I have been buying cars from Klaben since the 80's and from Gary James for at least half of those years. Klaben Ford has always been the best! Gary is the best of the best. Thank you ..thank you...thank you. Cary Ann Sullivan More

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The Key to the Success of Klaben Ford. In my opinion, the key to the success of Klaben Ford in Warren, Ohio is because of two men. Mike Urbaania and Mr. Klaben himself have always shown re In my opinion, the key to the success of Klaben Ford in Warren, Ohio is because of two men. Mike Urbaania and Mr. Klaben himself have always shown respect and concern to my son and myself when we have dealt with that particular dealership. A few months ago, I had registered my disatisfaction over a recall issue. Mike Urbania called me called me and asked that I bring my Ford Escape back to the service center. When I arrived Urbania and Mr. Klaben were waiting for me and the situation was quickly rectified. I was even loaned a very good vehicle to drive to work and back that day. I have purchased two vehicles at Klaben Ford and I intend to do further business with Mike Urbania and Mr. Klaben in the near future. More

by Steve Verified Customer Verified Customer

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Great Body Shop The body shop at Klaben has to be the best in the area. Jeff and Dan are by far the most courteous managers and do everything to accommodate your nee The body shop at Klaben has to be the best in the area. Jeff and Dan are by far the most courteous managers and do everything to accommodate your needs. The body work is flawless. Have used the body shop before, and if needed will continue to use them. Overall the whole dealership had to be the easiest to deal with. 5 thumbs up. More

by BUNBOYTOO Verified Customer Verified Customer

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Body Shop Great service as usual. Repaired my Escape after a small collision and did an outstanding job. They worked well with my insurance company saving me a Great service as usual. Repaired my Escape after a small collision and did an outstanding job. They worked well with my insurance company saving me a lot of stress. More

by werwykos Verified Customer Verified Customer

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