Jeff Newell | Page 2

Smitty and Village VW are the BEST! Let's just say they went above and beyond. This is our 5th VW from Smitty and Village VW. Smitty is so easy to work with and is always wanting to ma Let's just say they went above and beyond. This is our 5th VW from Smitty and Village VW. Smitty is so easy to work with and is always wanting to make sure you are completely happy. I had a small issue with my new Beetle convertible. Smitty came to the house, picked it up, dropped off a new loaner. Took care of the issue faster than I expected. Jeff, the Sales Manager, super nice. Both calling me to make sure I have everything I need. I would recommend them over anyone around. More

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The Pinnacle of Service Out of the gate, Jeff was ready to assist us with our questions and needs. Car shopping with my parents is usually chaotic and this was no exception. Out of the gate, Jeff was ready to assist us with our questions and needs. Car shopping with my parents is usually chaotic and this was no exception. My Dad told Jeff what price he would go up to and Jeff gave us several options based on that. Fell in love with the car when he brought it out to us. It didn't take long to seal the dead on it. He kept us informed on all the components of the sale. We were finished in no time. All of the employees we encountered were extremely friendly and helpful. I'm definitely going back there again. More

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incredible katie was absolutely amazing! i could not have asked for a better salesman! she went above and beyond to make sure my car buying process was easy as p katie was absolutely amazing! i could not have asked for a better salesman! she went above and beyond to make sure my car buying process was easy as possible! she thoroughly answered all of my questions, was patient, positive, uplifting, and sweet as can be! i 100% recommend her to everyone! More

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Deciding to Service or Purchase I went to the Dealership for a service, but I was wondering what all my options were. The staff was very helpful with all my questions. Smitty was ve I went to the Dealership for a service, but I was wondering what all my options were. The staff was very helpful with all my questions. Smitty was very professional and I would recommend him to anyone looking for a new Volkswagen. More

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A delightful experience! After doing lots of research, I chose Village Volkswagen of Chattanooga for my new 2018 Golf. They made my purchase and trade as easy as can be, and t After doing lots of research, I chose Village Volkswagen of Chattanooga for my new 2018 Golf. They made my purchase and trade as easy as can be, and the pricing was excellent. Communications were clear and response was fast. Employees were professional and competent. I am delighted, and will return for my next car purchase! More

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Amazing Customer Service Everyone I interacted with was super helpful and had a genuine smile on their face. I visited Villiage Volkswagon a few times during the whole process Everyone I interacted with was super helpful and had a genuine smile on their face. I visited Villiage Volkswagon a few times during the whole process and each visit was greatly enjoyable. I worked with Smitty, Jeff, Tyler, and Dakota; and the four of them helped to get me in my awesome new Jetta! More

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Super happy! I had been looking at the VW Atlas since March of 2018, and I actually knew I was going to get one when VW first announced that they were coming out w I had been looking at the VW Atlas since March of 2018, and I actually knew I was going to get one when VW first announced that they were coming out with it. I visited Village VW in March to look, but unfortunately at the time had to wait a bit longer to get my husband on board too. Took him to the dealership, and he fell in love with the Atlas. We started shopping aggressively as we wanted to get one before we left on our summer vacation, and I had found one that fit my budget, 4 hours away in KY (and I was absolutely willing to make the drive). I had looked on Village VW's website to see if they had the same thing I was looking for, and they didn't, but I decided to reach out to Jeff, Joey & Scott anyways just to see. Joey called me almost right away and Jeff started working on making something work for us. Not ONLY did he make something work for us, we ended up getting an even better deal as the Atlas came with the techy stuff (still learning it all :) ). I am so pleased with how quickly they were able to get back to me with this and how soon they got me in the Atlas. Scott was such a pleasure to work with as well. He was not like any of the other salesman I have met.. he didn't pester me or call me all the time, he was absolutely real with me which was another reason why I wanted to give my business to Village VW. Highly recommend checking them out and asking for Scott! Thank you all so much! You made me one very happy woman :) More

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Wonderful Car Purchasing Experience! Megan was very helpful and helped us work out details with Jeff. Upon arrival, the whole transaction was a smooth process. Smitty walked me through th Megan was very helpful and helped us work out details with Jeff. Upon arrival, the whole transaction was a smooth process. Smitty walked me through the functions of the car and helped me set things to my preference. More

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Very considerate of needs Excellence from sales and financing through the reddelivery. We had secific car, warranty and financing needs and they were listened to and accomodate Excellence from sales and financing through the reddelivery. We had secific car, warranty and financing needs and they were listened to and accomodated. VERY HAPPY. More

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Awesome group of people in every department 👍👌☝️ What a great group of people working for Village Volkswagen of Chattanooga!!! I was a Honda fan for years, with The brand trying to sell more and keep What a great group of people working for Village Volkswagen of Chattanooga!!! I was a Honda fan for years, with The brand trying to sell more and keep cost down the products are not what they use to be. I am ecstatic about the Volkswagen products. I will be at Village Volkswagon from now on!!! More

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