Jeff Price | Page 12

excellent I have been going to this dealership for 7 years and my family has been using them for even longer. I am extremely impressed by the kindness and hone I have been going to this dealership for 7 years and my family has been using them for even longer. I am extremely impressed by the kindness and honesty of the employees there especially Tom Gould and Eric Harrelson. They have gone above and beyond to help get my car fixed. Jeff Price was also very helpful in that he kept me up to date on the progress of my car via text and phone calls. I feel very comfortable dealing with anyone at this dealership. Sometimes as a young(ish) female I can feel that I am being taken advantage of, but not here. They will do everything they can for you! More

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Out of town experience I was out of town and needed to have some recalls fixed on my car. They got me right in and took care of it. They also went through my car and noticed I was out of town and needed to have some recalls fixed on my car. They got me right in and took care of it. They also went through my car and noticed I needed tires very badly. They put them on and when I went to pick up my car I was extremely happy with my bill. It was amazing service at an affordable price. Thank you Dean Team for taking care of my car! More

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Exceptional Service, Truly Blown Away This dealership is a breath of fresh air. A knowledgeable, no-pressure sales staff (purchased my last three cars from John Ostlund), as well as a serv This dealership is a breath of fresh air. A knowledgeable, no-pressure sales staff (purchased my last three cars from John Ostlund), as well as a service department that consistently goes above and beyond to ensure the work is done right and the customer drives away happy. Eric and Jeff (in service) couldn't be more friendly or accommodating. Dean Team Subaru is absolutely the best dealership I've ever dealt with. More

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Customer Advocates The Dean Team worked hard to get my 2012 Impreza a new small block engine. The car had just passed 100,000 miles but thanks to the Dean Team document The Dean Team worked hard to get my 2012 Impreza a new small block engine. The car had just passed 100,000 miles but thanks to the Dean Team documenting all the service history they were able to show that the issue fell within the factory warranty extension. They even provided my wife with a new Outback to drive around for a week while the repairs were done and when I picked our car up the service associates helped me shift my kid's car seats and get them installed back in our car. Always a great experience there. I also have a 2017 Forester that I bought there I get all my work there. The complimentary car washes, coffee and snacks are nice touches as well. More

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It was great Not only is Ryan Troll a great sales person, he also there for you afterwards. We leased a 2015 vw jetta. Recently I needed some help with locking a Not only is Ryan Troll a great sales person, he also there for you afterwards. We leased a 2015 vw jetta. Recently I needed some help with locking and unlocking my trunk, next was figuring out the GPS update and then just today, Ryan helped me pair my new phone to my jetta. We had to call in jeff price and a service tech on the update of the GPS. We stood out on the parking lot an had the GPS thing figured out in less than 5 minutes. Always great service here. More

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Service today on my Outback I had service today on my Subaru Outback--- The staff was positive, friendly, professional and quick. They answered my questions and got me a loaner s I had service today on my Subaru Outback--- The staff was positive, friendly, professional and quick. They answered my questions and got me a loaner so I could get to work. More

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Third time customer. I keep going back to the same salesman because he always finds just what I want. His services are GREATLY appreciated. I am always first. I keep going back to the same salesman because he always finds just what I want. His services are GREATLY appreciated. I am always first. More

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Service Department and Sales Department This dealer has been nothing but wonderful for us. The Service Department, especially Eric Harrelson, has been more than helpful whenever service was This dealer has been nothing but wonderful for us. The Service Department, especially Eric Harrelson, has been more than helpful whenever service was needed. The Sales Department, especially Paul Bierman and J. D. Daugherty were both more than helpful in the purchase of my new Subaru Impreza. J. D. took an enormous amount of time to guide me through all the "bells and whistles" of the new car, impressing his desire to call him whenever needed for help with any problems. More

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My New 2017 Passat I was the proud owner of a great 2013 TDI Passat that was involved in the diesel buyback program and realized I needed another car when I turned it in I was the proud owner of a great 2013 TDI Passat that was involved in the diesel buyback program and realized I needed another car when I turned it in. I checked with Eric in service at The Dean Team where I have all my service done and he confirmed the 1.8 TSI engine in the Passat was very reliable. From there I went directly to the showroom and met with Richard Gotsch my new salesman. He was fantastic to work with along with Scott Roberts in getting me into another awesome Passat, a 2017 TSI. It is great to see a company improve on an all ready great vehicle, but it is truly the best car I have ever owned! The best part for me was having Richard spend the time going over all the features and new features of the car and answer all my questions before I left the lot. The Dean Team is a Great Team from sales to service and I plan to be with them a long time!!! More

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Fast & Friendly I brought my vehicle in to be serviced. Received great service, Service Rep very knowledgeable and friendly. In and Out in no time. Definitely will be I brought my vehicle in to be serviced. Received great service, Service Rep very knowledgeable and friendly. In and Out in no time. Definitely will be back. More

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