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Jeff Rizzi
Jeff Rizzi at Mark Christopher Auto Center

Jeff Rizzi | Page 15

Service Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.4
2,093 Reviews
4.4

2,093 Reviews

Write a Review

2093 Reviews of Jeff Rizzi

September 23, 2024

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Employee Rating

Chelsea was my service rep. She is very good and communicates well she provided a continuous update our vehicle. Thank you very much More

by RSEVERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea

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Sep 24, 2024

Mark Christopher Auto Center responded

Thank you for your kind words about our service rep! I'm thrilled to hear that she kept you well-informed throughout your vehicle service at Mark Christopher Auto Center. Your appreciation means a lot to me. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2024

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Employee Rating

As always received friendly attention to my services required. However I received the car back with the front passenger seat fully extended. I also noticed that an updated sticker was not placed on my w More

by Carmen Kemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2024

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your continued trust in Mark Christopher Auto Center for your service needs. I understand your concerns regarding the front passenger seat and the absence of the oil change reminder sticker. Your experience is important to me, and I will ensure that these issues are addressed for future visits. If you have any further questions or need assistance, please don’t hesitate to reach out. I look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 21, 2024

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The service associate was very professional she helped me with the service problem that I had. But the service technician made a simple oil change turn into a big oil mess. Down my engine and into the skid p More

by WAYNENELAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 23, 2024

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you bringing your experience to my attention. While it's great to hear that our service associate was professional and helpful, I am disappointed to hear about the oil change complication. Please feel free to reach out to me directly so we can address this issue and work towards a resolution. Your satisfaction is important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2024

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Once again, I am always pleased with the customer service at the dealership. Everyone is consistently polite and professional. I would recommend this dealership to a friend. More

by lisadavis007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you consistently receive polite and professional service at Mark Christopher Auto Center. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 15, 2024

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Flawless experience with the most absolutely professional, knowledgeable and personable team! We are so completely blown away from this exciting, quick and painless car buying experience! Thank More

by mscandicejackson
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble, JC Cavazos , Alex, Larry and Osama!

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Sep 17, 2024

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a flawless car-buying experience with our team at Mark Christopher Auto Center. Your kind words about our professionalism and knowledge mean a lot to us. We look forward to seeing you again and assisting you in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 14, 2024

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Great staff they really know to take care of you people are very nice and courteous More

by palmaray
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea

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Sep 17, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff at Mark Christopher Auto Center. We strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2024

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Jackie is always a very good service rep. We have been requesting her help for over 8 years. More

by babers52568
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jackie

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Sep 12, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your loyalty to Mark Christopher Auto Center over these 8 years. It’s great to hear that our service rep, Jackie, has consistently provided you with excellent support. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 08, 2024

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Great service. Down to earth people. They treated me and my great we couldn't be happier. I'd give this place a 10 if I could. More

by mrkeys.gabriel
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike is Sales and Ray!

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Sep 10, 2024

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the great service at Mark Christopher Auto Center. It's fantastic to hear that you felt treated so well—you and your family are always welcome here! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

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Great service! The staff was very accommodating and communicated throughout the time car was being serviced. More

by BCG111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea

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Sep 09, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team always strives to provide excellent service and clear communication. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2024

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Employee Rating

Very good service no delay specially dealing Avo he’s the best I was very happy with the service Thank you very much. More

by RONNIEKHATTAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avo

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Sep 09, 2024

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Mark Christopher Auto Center, especially with Avo. We strive to provide excellent service without delays, and it's rewarding to know we met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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