Jeff Stoughton
Jeff Stoughton at Nissan of Elk Grove

Jeff Stoughton

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Jeff Stoughton

April 04, 2026

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Nissan Elk Grove was very courteous and professional. They kept updated on what was going on with my car. More

by NEITA50N19
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2026

Nissan of Elk Grove responded

Thank you for sharing your kind review. Our team takes great pride in delivering a high level of service, so we're glad you were able to be met with great communication and attentive service. We truly appreciate your trust and support!

April 03, 2026

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Nissan of Elk Grove provides the best buying and service experience I’ve ever done business either. The service department is excellent in their communication with their customer, and I trust them completel More

by JJJSJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy, Brandon Neveadomi

Apr 08, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We truly appreciate your continued trust in our team, especially given the distance you travel to visit us. It’s rewarding to know that our commitment to consistency, comfort, and clear communication has made a lasting impression. We value your loyalty and look forward to continuing to provide the level of care you expect.

March 31, 2026

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Great service! Timely well Done work. The problem could not be recreated so I will be retuning soon as it does More

by TERAHGILBREATH
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Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your 5-star review. We appreciate your patience, and we’re always committed to helping you resolve any of your vehicle issues, so we'll gladly assist you for any future maintenance needs. Our team looks forward to working with you again soon to ensure your vehicle is performing at its best.

March 31, 2026

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I was very upset walking in i wasn't sure if my problem could be solved but Jon worked with me and was understanding of it my situation. He offered simple yet descriptive explanations for things i didn't k More

by dallasholly12
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Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. Ensuring our customers feel heard and confident in the solutions we provide is very important to us, and we’re happy Jon could make a positive difference in your visit. We'll be here to welcome you back in the future whenever you need us!

March 30, 2026

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Very happy with service . Service personnel were very curious and helpful. So far car running good thanks Tom More

by 123HER0
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for your feedback. We’re glad to hear that you were met with attentive support during your service and that we were able to get your car running and back on the road. We look forward to continuing to provide reliable service whenever you need it.

March 28, 2026

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I’m very grateful to have a service member like Jeff Stoughton thorough with assisting me with my vehicle.He’s very passionate about his job and making people feel comfortable. Elk Grove Nissan is lucky More

by rockylanderos265
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re grateful for your feedback and happy to hear that Jeff's expertise and dedication made a positive impact on your visit. We appreciate your trust and look forward to helping you in the future.

March 26, 2026

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I had such a great experience at Nissan, thanks to Jeffery Soughton. He was super friendly, easy to talk to, and made the whole process feel comfortable from start to finish. What I really appreciated More

by NAITHEASAECHAO
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! It was a pleasure assisting you during your visit and we're glad to hear that Jeffery was able to communicate well and provide attentive, informative service. We'll be here to welcome you back in the future whenever you need us!

March 23, 2026

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The service was fantastic again, Jeff Stoughton excellent customer service skills, he explains well and is always polite and smiling! More

by TM961460
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Raul Ruiz

Mar 24, 2026

Nissan of Elk Grove responded

Thank you for the kind words! We're proud to hear Jeff was able to deliver high-level service and that you were given transparent communication throughout the whole process. We truly appreciate your trust and support!

March 20, 2026

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Brandon in Service really worked hard to get our issues resolved. I’m disappointed in our warranty company for making things so difficult, but he certainly eased the process for us. More

by STANFORDLOUISA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Brandon Neveadomi

Mar 23, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear that Brandon was able to step in and help get everything resolved for you. We understand some processes can be a little frustrating, and it means a lot to know that his effort helped make things easier. We truly appreciate your trust and support!

March 18, 2026

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Very dependable, meets and anticipate my needs , very considerate John Brooks is very understanding with his customers needs . More

by MINDA.MIGUEL77
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our team consistently goes above and beyond, staying attentive to your needs and providing thoughtful, efficient service. We truly appreciate your trust and look forward to serving you again!

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