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Jeff Stoughton
Jeff Stoughton at Nissan of Elk Grove

Jeff Stoughton | Page 2

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
83 Reviews
4.8

83 Reviews

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83 Reviews of Jeff Stoughton

July 03, 2026

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Employee Rating

Great speed at solving the problem. Customer service is excellent. I thank you for the help you did. More

by ABRAHAMSHERIFF8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks , All the staff mechanics/technicians that helped out as well. Thank you.

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Jul 04, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Abraham! We appreciate your feedback and are thrilled to know that you experienced great speed in solving the problem with our customer service at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 02, 2026

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Employee Rating

Very helpful and authentic service i really enjoyed the service they provided me i would like to appreciate More

by SHIVANIKAMNI371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Jul 03, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Shivani! We’re thrilled to hear that you enjoyed the authentic service at Nissan of Elk Grove. Your appreciation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 01, 2026

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Employee Rating

Professional and courteous, lounge and bathroom was clean and they had a TV , coffee and hot water More

by ATOYOTAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jon Murphy, Raul Ruiz

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Jul 02, 2026

Nissan of Elk Grove responded

Thank you for taking the time to leave such a positive review! We’re glad to hear you enjoyed our clean lounge and bathroom facilities, along with the amenities we provide at Nissan of Elk Grove. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future! Sincerely, The Team at Nissan of Elk Grove

July 01, 2026

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Employee Rating

Everyone is very friendly and accommodating in the service department All of my questions were answered immediately to my satisfaction More

by SUMWHRNTYME
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 02, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear you found our service department friendly and accommodating. It’s great to know that your questions were answered promptly. We appreciate your feedback and look forward to serving you again at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

June 18, 2026

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Employee Rating

My car was serviced in a timely manner and seems to be working well. I really enjoy my Sentra. That car is a great value. More

by FREUNDDOUGLAS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review, Douglas! We’re thrilled to hear that your Nissan Sentra is working well and that you appreciated the timely service at Nissan of Elk Grove. It’s great to know you find it to be a great value. We look forward to seeing you again for your future needs! Sincerely, The Team at Nissan of Elk Grove

June 11, 2026

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Employee Rating

Got seen on time. Service was quick and efficient. No recalls. It was a great experience. More

by MENDOCENTER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Nissan of Elk Grove and that our service was quick and efficient. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

June 11, 2026

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Employee Rating

Polite, friendly and professional staff always with a smile. Clean and accommodating waiting area for everyone. More

by NORMAN_ANA29
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review, Norman! We’re glad to hear that you had a positive experience with our polite and friendly staff at Nissan of Elk Grove. We take pride in maintaining a clean and accommodating waiting area for our customers. Looking forward to welcoming you back on your next visit! Sincerely, The Team at Nissan of Elk Grove

June 10, 2026

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Employee Rating

You've lost touch with your customers. The day insulting a group of customers in your service bay became acceptable practice is the day you lost my family as customers. More

by CARRIETHEBALL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Brooks, Marc Lauture

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Jun 10, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We genuinely appreciate your feedback and take your concerns seriously. At Nissan of Elk Grove, we strive to provide a welcoming environment for all our customers, and it seems we missed the mark in your case. We invite you to reach out to us directly so we can better understand your situation. Your family’s satisfaction is important to us, and we hope to have the opportunity to improve your perception of our dealership. Sincerely, The Team at Nissan of Elk Grove

June 10, 2026

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Employee Rating

I love coming to this dealership. The wait time is amazing, the professionalism is topflight and never had an issue with the work performed. More

by TODDANTHONYWILLIAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 10, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Todd! We are pleased to hear you love coming to Nissan of Elk Grove and appreciate the professionalism and efficiency of our team. We look forward to serving you again! Sincerely, The Team at Nissan of Elk Grove

June 08, 2026

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Employee Rating

Elk Grove Nissan always does a great job. Fast and efficient. Great deal on the oil change for Memorial Day More

by SJONES6474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Rebecca Garcia, Jon Murphy, Raul Ruiz, Brandon Neveadomi

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Jun 09, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Nissan of Elk Grove and that you took advantage of our Memorial Day oil change deal. We appreciate your kind words about our team’s efficiency. Looking forward to seeing you again soon! Sincerely, The Team at Nissan of Elk Grove

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