Jemar DuBose | Page 9

The BMW store always provides excellent service and a great experience! Everyone is always nice. great experience! Everyone is always nice. More

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Great overall experience. Purchased a CPO BMW X5 online and had it shipped to another state. Perfectly satisfied. Purchased a CPO BMW X5 online and had it shipped to another state. Perfectly satisfied. More

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Great experience with John, Susan and Jemar! Knowledgeable, courteous and helpful. I feel that I got a good deal on a great car! I’d buy from the BMW Store again. Knowledgeable, courteous and helpful. I feel that I got a good deal on a great car! I’d buy from the BMW Store again. More

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Paul was great and they made everything easy. Definitely highly recommend seeing them if you are in the market. Definitely highly recommend seeing them if you are in the market. More

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John Beam was great to work with. Only negative thing about the process was waiting to see the Finance department to complete the transaction. Only negative thing about the process was waiting to see the Finance department to complete the transaction. More

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Great purchase experience at The BMW Store in Cincinnati. Worked with Jonathan Kumar to order an X3M...lapse time between order placement to delivery was about 5 weeks. The whole process was low pressure and Worked with Jonathan Kumar to order an X3M...lapse time between order placement to delivery was about 5 weeks. The whole process was low pressure and enjoyable. Jonathan was very knowledgeable and provided option advice during the vehicle order process. Jonathan was very responsive to email questions (even after business hours) and thorough in providing answers. Finance through BMW was very transparent NO HIDDEN/SURPRISE FEES/NO ADM...the number they quote you at day one of the process remained unchanged. Highly recommend Jonathan and The BMW Store for your next purchase. More

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Fabulous experience all around. Paul Kolleck was so helpful, very responsive and made the process super easy with no stress. Even the purchase process was simple as Jemar DuBose had Paul Kolleck was so helpful, very responsive and made the process super easy with no stress. Even the purchase process was simple as Jemar DuBose had all the documents ready to go. After purchase Susan Ward took the time to make sure we understood everything about the new car. Especially helpful as this is my first BMW purchase! Really happy working with the entire team. More

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I had a great experience purchasing my first BMW. Everyone was helpful and friendly. Paul and Susan were great to work with! Everyone was helpful and friendly. Paul and Susan were great to work with! More

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Thank you to all the people at The BMW Store, really appreciate their sales advisor Mat for making our buying experience enjoyable This was our first BMW purchase and have a feeling it won’t be our last appreciate their sales advisor Mat for making our buying experience enjoyable This was our first BMW purchase and have a feeling it won’t be our last. More

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Excellent car buying experience. Purchased a 2023 X5 and selected the ‘Performance Center Delivery’ at the BMW plant in Spartanburg, South Carolina. The experience of test drives, Purchased a 2023 X5 and selected the ‘Performance Center Delivery’ at the BMW plant in Spartanburg, South Carolina. The experience of test drives, building order features, finalizing price and order, and scheduling the Performance Center Delivery was outstanding, with knowledgeable and courteous staff. The Performance Center Driving Experience at the BMW track was an amazing and informative experience on the capabilities of BMWs! It was a pleasure working with Dean, our Client Advisor, valuing his product knowledge, open and low-pressure manner, his advice on features, and advice on the Performance Center Delivery. Dean made sure everything was coordinated between management, our insurance, title, factory, and Performance Center. I thought the final deal price from Ric was very reasonable. Thanks. We have been customers at The BMW Store since 2006, buying our first preowned BMW. Since then, we have bought two new cars, and all our service at this dealer. The service advisors are knowledgeable and give trustworthy advice on maintenance. Assume the mechanics and other staff are equally knowledgeable and focused on meeting customer expectations. The service department deserves top ratings. Compliments to the management and employees at The BMW Store for outstanding sales and service. More

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